The ease of ordering
The ease of ordering
By Monty H.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
798 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to LED Factory Mart! LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting assemblies and LED bulbs, such as LED headlights, LED fog lights, LED taillights, LED turn signals, LED headlight bulbs, and parts and accessories for Jeep, Ford Bronco, Tacoma, 4Runner, Harley Davidson, and more. VISIT OUR WEBSITE CONTACT US
LED Factory Mart (ledfactorymart.com) has 798 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
798 approved reviews, newest moderated first
The ease of ordering
By Monty H.
Although the tel number doesn’t work in Canada - their customer service came through to correct my order.
By Dave P.
The order go through fine But a week later still didn’t hear anything about my order like a track number or date of the arrival. Disappointed if I don have news soon I will cancel the order
By Jorge E.
Response from LED Factory Mart· Dec 10, 2022
Hi Jorge, thanks a lot for your support. We just confirmed that your order is in transit. Sorry for the late updated. The tracking number has already been fulfilled and the tracking detail was sent to your email. Have a good day!
Online ordering was quick and easy.
By Ryan H.
Response from LED Factory Mart· Dec 7, 2022
Hi Ryan, thank you so much for your support. Have a good day!
Great customer service!
By Melanie
Response from LED Factory Mart· Dec 7, 2022
Hi Melanie, we so appreciate your support and nice review. You made my day!
I ordered Led lights for my Jeep which was supposed to be plug n play. Not only are the not but Led Factory has no customer support either by phone or email. They scam you out of your money and give you a product that is not plug n play. Buyer beware of this company.
By Rory L.
Response from LED Factory Mart· Dec 7, 2022
Hello Rory, thanks for your support. Our products are Plug N Play for the high-low beam. We just confirmed our customer service was communicated with you before and waiting for your reply to confirm the fog lights base. Our customer service already sent the email to your again. Please don't worry about it. We will help you to solve the issue and send you the replacement for free. Our products have 2-year warranty and 30 days easy return. Have a good day!
vehicle match up and item details.
By Ray V.
Response from LED Factory Mart· Dec 1, 2022
Hi Ray, thanks a lot for your support! Have a good day!
Excellent pricing and service. Would buy from them again.
By Michael
Response from LED Factory Mart· Nov 25, 2022
Hi Michael, thanks a lot for your support! Happy thanksgiving.