Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
798 reviews
LED Factory MartSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to LED Factory Mart! LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting assemblies and LED bulbs, such as LED headlights, LED fog lights, LED taillights, LED turn signals, LED headlight bulbs, and parts and accessories for Jeep, Ford Bronco, Tacoma, 4Runner, Harley Davidson, and more. VISIT OUR WEBSITE CONTACT US
LED Factory Mart (ledfactorymart.com) has 798 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
798 approved reviews, newest moderated first
Very easy buying process
By Barry G.
Response from LED Factory Mart· Jun 3, 2025
Dear Barry Green, Thank you for your kind words! We’re so glad to hear you found the buying process smooth and hassle-free. Making things easy for our customers is always our goal! If you need anything else in the future, we’ll be happy to help. Enjoy your purchase!
I love my new LED lights that I purchased from LED factory. Just what i was looking for.
By Steven
Response from LED Factory Mart· Jun 3, 2025
Dear Steven, Thank you for your wonderful review! We’re delighted to hear that your new LED lights are just what you were looking for—it’s why we do what we do! 😊 If you ever need more lighting solutions, don’t hesitate to reach out. Wishing you a bright and beautiful day ahead!
Great service
By Martin M.
Response from LED Factory Mart· Jun 3, 2025
Dear Martin Maestas, Thank you so much for your kind words! We’re thrilled to hear you’re happy with our service and that the product met your expectations. We look forward to assisting you again in the future!
I’ve been trying to get ahold of someone for an address to send these back, but to no avail. I do not have the truck any longer. I’m starting to feel like I got had by the powers that be.
By Fredrick C.
Response from LED Factory Mart· Jun 3, 2025
Dear Fredrick, Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and inconvenience you’ve experienced while trying to reach us regarding your return. We understand how important it is to have clear communication and a smooth process, especially when you no longer have the truck and need to send items back. Please know that your concerns are very important to us, and we want to make this right. We are committed to providing excellent customer service and ensuring that every issue is resolved promptly. We have replied your email. We will prioritize your case and provide you with the correct return address and instructions immediately. We truly regret that this situation has left you feeling disappointed and unheard. Your feedback helps us improve, and we are taking steps to enhance our communication channels so that no customer feels neglected in the future. Thank you for your patience and understanding. We look forward to resolving this matter swiftly and restoring your confidence in our company.
The turn / fog lights for Toyota tundra were awesome they fit perfect and was easy enough for a 70 yr old to install.
By Gene
Response from LED Factory Mart· May 30, 2025
Dear Gene Tanner, Thank you so much for your kind words! We’re thrilled to hear that the Toyota Tundra turn/fog lights worked perfectly for you and that the installation was straightforward—even for a DIY enthusiast at 70! That’s exactly the kind of experience we aim for. Your satisfaction means the world to us. If you ever need anything else or have questions about future upgrades, don’t hesitate to reach out. Happy driving!
What made my purchase so great was the ease of which the app allowed me to purchase the 3rd LED brake light. I've wanted to upgrade the 3rd brake light for a while now but was concentrating on other aspects of my Jeep Wrangler JK Unlimited Willy's edition. I'm very grateful and happy with my purchase
By Thomas M.
Response from LED Factory Mart· May 26, 2025
Dear Thomas Martin, Thank you for taking the time to share your experience! We’re thrilled to hear that our app made upgrading the 3rd LED brake light for your Jeep Wrangler JK Unlimited Willys Edition so effortless. It’s awesome that you finally got to cross this mod off your list—we hope it adds the perfect touch to your build! Your kind words mean a lot to us, and we’re honored to be part of your Jeep’s journey. Happy trails, and thanks again for choosing us!
first you did not have what I ordered and then I ask for a refund my money. You said you would but that never happened ether.
By Randy
Response from LED Factory Mart· May 27, 2025
Dear Randy, We sincerely apologize for the inconvenience you experienced with your order. We understand how frustrating it must have been to not receive the item you originally requested and to feel that your refund was delayed. Please know that we take your concerns very seriously. After reviewing your case, we want to confirm that a full refund has been processed for your order. Sometimes refunds can take a few business days to reflect in your account depending on your payment provider, and we appreciate your patience during this time. Our goal is always to provide a smooth and positive experience for every customer. We regret that we fell short in your case and are committed to improving our communication and service to prevent this from happening again. If you have any further questions or need additional assistance, please do not hesitate to reach out to our customer service team directly at [email protected]. We value your business and hope to have the opportunity to serve you better in the future. Thank you for your understanding.
Good detail and information
By JRS
Response from LED Factory Mart· May 26, 2025
Dear JRS, Thank you for your kind words! We're delighted to hear you found the product details and information helpful. Providing clear and useful information is one of our top priorities, so your feedback truly means a lot to us. If you have any questions as you use the product or need further assistance, don't hesitate to reach out. We're always here to help!
