Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
798 reviews
LED Factory MartSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to LED Factory Mart! LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting assemblies and LED bulbs, such as LED headlights, LED fog lights, LED taillights, LED turn signals, LED headlight bulbs, and parts and accessories for Jeep, Ford Bronco, Tacoma, 4Runner, Harley Davidson, and more. VISIT OUR WEBSITE CONTACT US
LED Factory Mart (ledfactorymart.com) has 798 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
798 approved reviews, newest moderated first
Impressed by the quality of the LED taillights. Smooth and easy install.
By Brian
Response from LED Factory Mart· May 27, 2026
Dear Brian, Thank you so much for your kind words! We're thrilled to hear that you're impressed with the quality of the LED taillights and that the installation went smoothly. Your satisfaction means a lot to us. Enjoy your upgrade, and feel free to reach out anytime if you need any support!
The smoked color LED taillights I ordered for my 2025 Jeep Gladiator were just as described. Easy installation and quality seems to be high. The shipping took a little while, but the tracking was easy and they were packaged well. This is the second order I have made with this company and could not be more pleased. I highly recommend them and would not hesitate to buy from them again. Perfect plug and play products.
By Raymond T.
Response from LED Factory Mart· May 27, 2026
Dear Raymond Truxillo, Thank you so much for your wonderful review and for being a repeat customer! We’re thrilled to hear that the smoked LED taillights for your 2025 Jeep Gladiator met your expectations and that the installation was easy. Your continued trust in our company means the world to us. We truly appreciate your high recommendation and look forward to serving you again anytime. Thanks again for choosing our plug-and-play products!
The product requires that I void my vehicle warranty to install it. Hard pass. And customer service refuses to return my order. ZERO stars all the way around. Terrible company.
By Ryan C.
Response from LED Factory Mart· May 26, 2026
Dear Ryan, We’re sorry for the frustration. We do not require customers to void vehicle warranties. We also do not refuse returns. Per our policy, we simply request photos to verify condition before processing. Our team has emailed the return address. Please check your inbox or contact us so we can assist further promptly.
Quick shipping. Affordable pricing.
By Taryn F.
Response from LED Factory Mart· May 23, 2026
Dear Taryn Flynt, Thank you so much for your kind feedback! We're thrilled to hear that you appreciated our quick shipping and affordable pricing. Your satisfaction means a lot to us, and we look forward to serving you again soon!
The LED Fang Lights with DRL and Sequential Turn Singnal SP-CL1514 did not install as shown in the video. It works for the turning indicator but does not light up during ignition of the truck. My installer said the clips provided did not work properly either, they did not penetrate the wire enough for a proper connection, he had to modify.
By Jeffery F.
Response from LED Factory Mart· May 22, 2026
Dear Jeffery, Thank you for sharing your experience with the LED Fang Lights SP-CL1514. We’re sorry for the DRL and clip installation issues you encountered. Our support team has already reached out to you by email to help verify the wiring and offer a fix or replacement if needed. Please respond at your convenience so we can make this right.
Easy site to navigate and super fast shipping.
By Tim F.
Response from LED Factory Mart· May 19, 2026
Dear Tim, Thank you for your wonderful 5-star review! We're thrilled to hear you found our site easy to navigate and experienced super fast shipping. Providing a smooth, efficient shopping experience is our priority, and your feedback means a lot to us. We look forward to serving you again soon very much!
Customers service live chat no quick response when Customers have questions since you guys have a poor return policy when it not the customer fault all of the above needs addressing then you will be a great company.
By Jesus R.
Response from LED Factory Mart· May 18, 2026
Dear Jesus We apologize for the delays you experienced with our live chat and for any frustration caused by our return policy. We agree these areas need improvement. Our team is reviewing your concerns and working on faster response times and clearer, fairer solutions to better support our customers moving forward. Thank you for your patience.
Easy order great web site
By Don
Response from LED Factory Mart· May 17, 2026
Dear Don, Thank you for your kind review! We're delighted to hear that you found our website easy to use and your ordering experience smooth. Our team works hard to make shopping simple and convenient. We truly appreciate your support and look forward to serving you again soon for your future needs.
