Exceptional Customer Service
First of all, let me start by saying I’ve had the LED face mask for a couple of months and am seeing great results! Unfortunately my product seemed to have a faulty battery pack which caused it to not always turn on easily. I wrote the company and supplied photos and a video of the product outlining what was happening. They immediately responded and corrected the issue and are sending a replacement. The customer service has been exceptional— matching the product itself! Highly recommended!
By Laura K.
Response from LED Esthetics· Jul 30, 2026
Thank you Laura, happy to help!



