LEAUReviews of leauclothing.com

!!Update!! - 26/07/24 They did reach to me after this review and did refund me for the dress that I didn't order and never received. I was charged twice for an order and despite sending numerous emails to address the mistake, I received no response. After three weeks, only one of the two orders arrived. To my dismay, a refund to my credit card was not an option—only store credit, which was never mentioned before. As for the second order, there has been no communication. UPS confirmed the package was never delivered, yet I have not received a refund or the dress after a month. I have effectively lost 300 euros. This is completely unacceptable and feels like a scam. I strongly advise against purchasing from this company due to their lack of customer service and transparency.

I ordered the muse mesh corset top in XS in March. It never even got processed, and I emailed Leau a month later asking where it's been. They told me that since it's a pre-order item, I'll have to wait for it to be back in stock before it gets shipped. Two weeks later, it was back in stock; however, my corset top never shipped. I waited two weeks again, and after nothing happened, I emailed LEAU but never got a reply. It's been almost 4 months now; I fully paid for the top; however, it has not even been processed. I understand that international shipping is more complicated; however, 4 months is an extremely long time for shipping. It's currently back in stock in the size I ordered; however, the order is still not processed. I feel very scammed and am considering reporting this issue to PayPal to receive my money back. However, I still hope the problem will get resolved, and I will get my top :). I usually don't write negative reviews, but I saw that LEAU replies to them on Trustpilot, and they haven't replied to my emails, so I'm trying my luck here. My order: #46229.

I bought a corset for my 21st birthday and it did not disappoint. I got so many compliments that I have worn it out again. It is so sexy yet elegant. My friend told me I didn't have a waist anymore haha. 10/10 would recommend to anyone!

So I’m not a big fan of writing bad reviews because I feel like It can be hurtful for business but I can not believe how horrible this company is I’ll start by saying I ordered a body suit to go out for my cousins birthday on may 4 thinking i would have more than enough time to return it if I didn’t like it, since her birthday was on may 14. Well I’ll just say it’s June 24 and my package never came I’ve emailed them numerous of times I even wrote to them on instagram no reply no product no return there isn’t a phone number I can reach out to to figure out why I never received my item that being said they also charged me 20.00 for express shipping I never got any information nor a call back or email or text I called the back to get a refund since it’s been over a month and I have to wait 10 business days to get a response. I’m so disappointed I was very excited to order from LEAU but I would definitely not recommend this company to anyone it’s either a fraud or they really don’t care about there customers again HORRIBLE also my item was never shipped there was no tracking number just an order number 😒😒😒

Amazing customer service, kindest company ever. I love all my pieces from this brand. Amazing quality too. 10/10 recommend.

My order never arrived. Customer services asked me to confirm my address, which I did, and now they will not respond. My item has not moved in over a month and was lost in shipment, I have not received a refund and LEAU stopped answering my emails.

I ordered 3 dresses that were on preorder. By the time my engagement party came and went, they had still not shipped so I requested the order to be cancelled. No response. The items came on 5/30 and I requested a return to which I can only receive store credit because I got scammed into using their 20% everything coupon. My mistake. NOW it is 5/6 and their return portal is stating my return window has closed, even though it’s only been a week. They do not answer ANY emails so I guess I am going to be out $400 with 0 store credit even. Not sure how this company is in business with these horrible practices. Lesson learned.

I ordered a dress 2 months ago that was on preorder. The preorder date came and they never sent my order. I reached out to them 4 times and still haven’t received my dress. It was for my birthday which came and went and I had no dress. I’ve asked multiple times for a cancellation, and a refund, and they’ve stopped responding to my emails. Terrible customer service. I literally just want my money back