Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
356 reviews
LEAUSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LEAU is a Los Angeles-based womenswear brand redefining luxury with investment fashion. Known for our form-fitting silhouettes & signature corsets for the ultimate modern capsule wardrobe.
LEAU (leauclothing.com) has 356 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
356 approved reviews, newest moderated first
Quick response about shipping. I waited for the dress that was on backorder and they shipped it when it came it. Beautiful item.
By Sadie
Response from LEAU· Mar 2, 2026
Hi love!! Thank you so much for the feedback- we truly appreciate you and are so happy you find it beautiful for you! <3 Reach out to us if you wish at [email protected] for a little treat :) Xoxo
Fantastic service! The package was delivered within five days and the ordering process was very smooth. What I ordered met my expectations and looked exactly like the pictures. There were a few loose threads sticking out from the dress, but when I contacted customer service, I received a very kind response and compensation right away. I would highly recommend them to everyone! Quick responses via email, an easy-to-navigate website, and the sizing was accurate. (Customer from Sweden)
By hanin M.
Response from LEAU· Mar 2, 2026
Hi love- thanks for your kind words- we love our international customers and I am so glad everything was to your liking! We really appreciate you and cannot wait for you to shop with us again. <3
I had a great experience shopping with LEAU. I emailed the team regarding a return issue and they got back to me very quickly and were super helpful with the process. Their selection of pieces are beautiful, and their clothes are great quality. I’ll definitely be shopping here again!
By Elise M.
Response from LEAU· Mar 2, 2026
Hi Elise! Thank you so much for your lovely words. <3 We are so happy you had such a great experience! Please reach out to us at [email protected], we would love to share a little sweet treat with you! Xx
Amazing customer service, Gia & Lanie helped me with my return.
By Katherine V.
Response from LEAU· Mar 2, 2026
Hey Katherine! Thank you so much for your email- we truly value you and your feedback! We cannot wait til you shop with us again! <3
I’ve ordered now a couple of tops and the quality of fabric is amazing and the pieces are so flattering. Customer service is also excellent they get back to you right away!! 10/10 recommend
By Pahola F.
Response from LEAU· Feb 5, 2026
Hey love! Thanks so much for sharing your experience-- we are so happy you had a great experiencing with our team as well as loving your items! Thank you for sharing your feedback- we so appreciate you!
Had a delivery query and received very fast response and issue resolved! Great customer service
By Jamilah K.
Response from LEAU· Mar 2, 2026
Hi love! Thank you so much your kind words- we are always happy to assist! <3
Poor service for customers. Ordered a dress and paid excessive costs for shipping. Nearly 2 weeks later and the dress hasn’t even been shipped yet. Very disappointed with the lack of communication also. Refund has been requested for the premium shipping, if a dress isn’t in stock it also is worth telling the customer it’s a pre order item.
By Astyn D.
Response from LEAU· Feb 5, 2026
Hey love! Can you please reach out to us at [email protected] with your order # so we can look into this further? We would love to make this right for you and we really apologize for any shipping delays during the peak busy season with the holidays, but we would still love to make it right! <3
SCAM! Do not order from here! So many girls have relayed to me incurring the same incident. I ordered 2 weeks ago and after them absolutely adamant that the item was shipped it most definetly was not as I called the courier company directly and they confirmed. My item is still in the same tracking status and has not been handed over to the courier after paying an expensive express fee. Customer service is terrible and no help.
By Shantell S.
Response from LEAU· Jan 26, 2026
Hi Shantell! Lanie with LEAU here 🤍 Thank you so much for your patience while we confirmed the most up-to-date details on your order. As shared via email, your original package was picked up from our Florida warehouse by DHL. When tracking showed limited movement, we proactively processed a reshipment using the same tracking number as required by our software system. This reshipment was completed on Friday, and we kindly ask for 48–72 business hours for the courier to scan and update, as weekends, a recent U.S. holiday, and nationwide weather delays may impact timing. As a small U.S. business, our international customer based extremely important to us, and we appreciate your patience in getting your package over to you! Our team has been in touch with order updates, but if you have any additional questions or need further assistance, please reach out to us at [email protected]— we’re always happy to help and are here to resolve this with you! ✨
