LeatherologyReviews of leatherology.com

The Leatherology software sent Federal Express the wrong address, although my order stipulates the correct address. I phoned Leatherology, who initially said I should take up the problem with FedEx. I reacted with astonishment, was placed on hold, and then told I would receive a phone call by the end of the day. The call never came, and my purchase never arrived. Leatherology again told me to take up the problem with FedEx. Evidently, Leatherology didn't consider it their responsibility, and the company refused to refund my money. Do business with Leatherology at your own risk.

Leatherology customer service has been insanely frustrating to work with. I’m not even sure why they have customer service representatives. My order is late. It was originally stated to be delivered and I’m now being told it will be shipped sometime next year.. I tried to cancel. They will not allow it, despite the bag clearly not made yet if not shipping until next year? I tried to cancel the monogramming, as this was a Christmas present and will need to be replaced with another gift due to time. They will not allow that either. I am contacting my credit card company in the hopes of some resolution. Please steer clear of this company. Money lost.

I purchased the thin bifold wallet for $70 and within the first year, my credit cards started falling out of the pouches from regular usage. Seriously, with just light movements they're sliding out all over the place. I've had to start stuffing the pouches with old extra cards just to keep everything in place. I've never had this happen with wallets that cost less than half the price. For as much as this thing costs, I expect a lot more, especially not even a year into ownership. I would actively recommend that people avoid this brand.

Avoid! Horrible customer service, haven't posted my order in over a week, declined my request to cancel even though it is clearly not sent. Looks like another scam site selling poor quality drop shipped rubbish.

I bought 2 of the sunglass cases with the carabiner to clip to your purse. I tried them both probably 3 times each and they all fell off my purse at some point. The carabiner is not a good option as it comes loose. What a great concept but a big fail. Never order from this company again.

Incredibly bad quality and customer service. The zipper broke on my Ipad leather case from Leatherology within 12 months of purchase. I submitted a warranty claim. They have not been responsive to the three phone calls that I have made. They tell me that a “supervisor” needs to address it, and she is not available. Really? So sad to see a company slide backwards on customer service. Will never buy anything from them again.

Customer service is terrible. They fail to respond to all customer service requests. Very disappointing.

OPLICHTING!! Één ster is nog teveel, maar minder kan niet. Onbetrouwbaar, levert niet (zoals bij mij) en als hij levert dan zijn het namaak jassen. De afbeeldingen zijn van winkels gekopieerd, maar niet wat je krijgt. Koop hier niet, oplichters uit Pakistan. Bij betaling wordt het geld bedrag over gezet in Pakistaans valuta's. Telefonisch ook niet bereikbaar. En ook het adres daar zitten zij niet. OPLICHTING!!!