an email to let the landlord know that the applicant has submitted the appliication and relevant documentation
It was easy and seemless
By Merwin M.
Friday, November 6, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
277 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At LeaseRunner, we believe that being a landlord should not feel like a side-hustle. Instead, owning and managing residential real estate should be more like having a passive income. We built LeaseRunner to help landlords with the riskiest decisions of tenant screening and selecting a new tenant, staying compliant with local and state lease laws, and providing landlords with tools like digital rental application, tenant screening, lease e-signing, and online rent payments. LeaseRunner is one of the very few, if not the only, tool that does not charge periodic fees. Whether you own or manage one property or 20, LeaseRunner will make you look like a tech-savvy landlord.Your applicants and tenants want to complete and pay for their application online. They are expecting a lease with e-signature, and they do want to pay rent on time if you offer Autopay. LeaseRunner can do all that.Our tenant screening reports are the most comprehensive in the industry. LeaseRunner offers full Credit Report, not just the score. It offers Eviction Report and Criminal Report according the FCRA and Fair Housing rules. In addition, our automated Payroll Verification and Cash Flow Report goes above industry standards.
LeaseRunner (leaserunner.com) has 277 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
277 approved reviews, newest moderated first
It was easy and seemless
By Merwin M.
Leaserunner makes everything very simple and easy to use. All the documents needed are available and data merging saves time. After all my documents were sent out to the tenant, I had instant notification once they completed their end. The only thing I did not have was the tab for rent collections however 1 email through the help center and it was activated and visible right away. Everything was so easy and saves so much time. Love it!!!
By Kevin B.
Helped made timely situation perfect. Thank you! So easy for my tenants!!!
By L P.
The process to set up my account and submit background check information was simple. From there, I experienced many trials and errors when it came to what to do next. Although there's ample information on setting up the processes, it would have been helpful to know up front that each phase of the process had to be completed by the tenant veggie before I could set up the next phase.
By Roxie B.
Easy to use tenant screening, rent collection and reports.
By Theresa B.
I love this company. Very great. easy leasing process...
By customer
I've been using Leaserunner for 12 years, have done over 400 applications over the years. I always stuck with you guys because when something was wrong, I could call you and speak to a person. This is no longer the case, we are in an industry where time is of the essence. I will start looking for a different company that has actual customer service that I can call.
By Matthieu
Response from LeaseRunner· Jul 31, 2026
This customer's issue was fully resolved by email within two hours.
Just dont like how you make me enter price points and SQ in the message to a potential tenant base on a commercial lease application.I just want to run their credit to see credit history.
By Josh F.
Response from LeaseRunner· Jul 28, 2026
LeaseRunner is not designed for commercial properties. It is designed for residential properties. Please use for the intended purpose.