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By Kristina D. S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
166 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LeapLife is a licensed digital life insurance agency and technology company, available everywhere in the United States, excluding New York. The San Francisco-based company combines leading data science, deep underwriting knowledge and proprietary technology to match consumers with the right carrier.LeapLife lets you quickly and easily get a life insurance quote, calculate your life insurance needs, and learn more about life insurance itself. Apply online from the convenience of your smartphone at www.leaplife.com.Get a QuoteNeeds CalculatorLife Insurance 101
LeapLife (leaplife.com) has 166 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 154 reviews with 5 stars · Clear filters
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By Kristina D. S.
Excellent customer service
By Sandra M.
The customer service agent walked me through my diffrent options and also followed up to let me know the status of my application. She also walked through the diffrent types of insurance.
By Samantha
life insurance is complicated but LeapLife and Shauna made it easy breezy. The only hiccup I had when was they got my zip code wrong so I couldn't log into my account right away, but that was addressed within hours.
By Cait
My experience with LeapLife has been wonderful! Everyone has been very friendly, patient and accommodating when answering questions and providing clarification during the process. They have done a great job communicating throughout the process. I am pleased with the service that I've received and would definitely use them again.
By A. W.
Prompt, professional, and knowledgeable response and service from Shauna. I recommend LeapLife to anyone in need of any type of life insurance.
By J. G.
Shauna was GREAT! Very thorough and patient when it came to answering ALL of my questions. 😁
By Jacquelyn A. Smith's S.
There are so many options with LIfe Insurance that I found it to be confusing and difficult to navigate. LeapLife was VERY helpful in patiently explaining terms, interviewing, and going through the process step by step. I feel confident that I am poised to get the best rate with a good and reputable company after working with my Sales Director. What a relief!
By Margaret Q.