Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
347 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Leap Credit provides a wide range of installment loan products for customers' daily financial needs. Apply today to see if you are qualified!
Leap Credit (leapcredit.com) has 347 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
347 approved reviews, newest moderated first
Was there when I needed help! Thank you
By BB
Response from Leap Credit· May 12, 2020
Hi BB, You’re certainly welcome! It’s always a pleasure to help. We value all of our customers and understand that when you’re in a time of need, you want to do business with a company you can trust. We’re so glad you chose us!
Was there when everybody else ran away
By customer R.
Response from Leap Credit· May 8, 2020
Hi Roman, Our goal is to provide every customer with excellent service. We’re so glad your experience with us was a good one. We always want to build positive relationships with our clients, and we hope the next time you’re in financial need, we can continue to nurture that relationship.
Great loan company
By customer
Response from Leap Credit· May 8, 2020
You’re very welcome! We’re always excited to hear when we’re able to help our customers. If you are ever in need of a little financial help again, please feel free to reach out to us.
On April 25, 2020 my payoff was $550.00. I paid $200 the next day. On April 25, 2020 my payoff was $350.00. I check on Monday April 27, 2020 and the Payoff was $325.00. The next day I went to pay it off and my new payoff was $620.91. I paid $350.00 and I still owed $270.61. I sent emails with on response. I was totally ripped off. I would not recommend them at all. On top of it all, I’m unemployed, because of the Virus.
By Monica
Response from Leap Credit· May 13, 2020
Hi Monica, We are sorry to hear this! Each payment made toward the payoff payment amount is split between principal and interest on the loan. We are always here to help our customers and improve our product. We are more than happy to give you further details regarding what transpired. Please call us at (888) 532-7842 or email us at [email protected].
The verification process is confusing , but funds come quickly They also help me set up smaller payments once corona put me out of work
By Sheryl
Response from Leap Credit· May 8, 2020
Hi Sheryl, You’re very welcome! We’re always excited to hear when we’re able to help our customers. We are always looking to improve our product and services. If you are ever in need of a little financial help again, please feel free to reach out to us.
Did not take funds as instructed and contacted me a whole year later to collect.
By customer
Response from Leap Credit· May 8, 2020
We never like to hear when customers like you are disappointed with their Leap Credit experience, but we do understand. The outline for all payment plans is listed on page 9 of the loan agreement. We contact our customers using multiple forms of communication to allow them numerous avenues to respond to us once they fall behind. If you’d like to discuss this further, please feel free to call us at (888) 532-7842, or email us at [email protected].
Very disappointed, I had an account that was paid off and charges were still being withdrawn from my bank which just messed up my bank account.
By customer
Response from Leap Credit· May 8, 2020
We never like to hear when customers like you are disappointed with their Leap Credit experience, but we do understand. All our customers that are paid off in full receive a congratulations email from us with the date loan is paid off. We are always looking to improve our product. We do understand your frustration, and if you feel an error was made on your account, please contact us at (888) 532-7842, or email us at [email protected] so we can fix the issue.
You waited a year before taking any payments from when the loan organized
By customer
Response from Leap Credit· May 8, 2020
We understand your concerns. We attempt to draw first payments on the date outlined in the loan agreement. If that payment is unsuccessful, we notify the customer multiple ways (calls, text, email). The system will continue to try and draw that initial payment. After numerous additional attempts, the account goes into collections that attempt the initial transaction at a later date. Please call us at (888) 532-7842, or email us at [email protected], and we’ll be happy to discuss your concerns.
