Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
347 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Leap Credit provides a wide range of installment loan products for customers' daily financial needs. Apply today to see if you are qualified!
Leap Credit (leapcredit.com) has 347 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
347 approved reviews, newest moderated first
They were very helpful when I needed a loan quickly. The repayment schedule worked for me and even received refunds throughout the loan repayment period.
By Brian
Response from Leap Credit· Aug 10, 2020
We appreciate your kind words. We aspire to be consistently reliable and easily accessible to our customers. We are so glad you’re pleased with your Leap Credit experience, and we look forward to continuing to build our relationship with you.
They were always there to help. If you pay your bill on time. They gave back to you. I would recommend them anytime.
By Stephanie
Response from Leap Credit· Aug 10, 2020
Hi, Stephanie! You’re very welcome. We’re always excited to hear when we’re able to help our customers. Helping our customers is what we enjoy the most!
This is the second time I've had to get a loan from Leap Credit and they always come through for me.
By Bryan C.
Response from Leap Credit· Aug 10, 2020
Hi, Bryan! We are delighted that you decided to get another loan with us. We are so glad you’re pleased with your Leap Credit experience, and we look forward to continuing to build our relationship with you.
As far as getting the loan that part was no problem.. they told me the amount that was to be taken out of account they draft it every week till this Friday.. I get an email saying I have completed my loan they they draft $1578 out of my account not my account is in the negative! I emailed them they say I owe that amount, no way, I did not agree from them to make up number to draft my account.. DO NOT accept the loan!!!
By customer
Response from Leap Credit· Aug 10, 2020
We never like to hear when customers like you are disappointed with their Leap Credit experience, but we understand. What transpired on your account is a balloon payment, which happens when we have multiple missed/return payment on an account. All customers are notified two days before the payment processes. Please call us at (888) 532-7842, or email us at [email protected], and we’ll be happy to discuss your concerns further.
Worst experience ever
By customer
Response from Leap Credit· Aug 10, 2020
We are sorry you feel that way, and we understand. We are always looking to improve our product and services. We would love to speak with you in more detail concerning your issue. Please give us a call (888) 532-7842, or email us at [email protected].
Very Helpful!
By PAM O.
Response from Leap Credit· Aug 10, 2020
Our goal is to provide every customer with unparalleled service. We’re so glad your experience with us was a good one. We truly value you as a leap credit customer and are always here to help.
Leapcredit was excellent. There were never any hidden fees. They have been awesome through this pandemic. Thank you.
By Teri S.
Response from Leap Credit· Aug 4, 2020
Hello Teri! You’re certainly welcome. It’s always a pleasure to help. We strive to be there for our customers whenever they need us. Thank you for being a Leap Credit customer.
My loan was paid off in March. Someone from leap tried withdrawing a payment more than what I borrowed a few days ago (July) and management wont do anything about it
By customer
Response from Leap Credit· Aug 3, 2020
We apologize for any inconvenience this is causing you. We are more than happy to help out all customers and there needs. There are a few reasons why an account becomes active again. Please feel free to call 888) 532-7842 or email us at [email protected], and we’ll be happy to discuss your concerns in more detail.
