Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
347 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Leap Credit provides a wide range of installment loan products for customers' daily financial needs. Apply today to see if you are qualified!
Leap Credit (leapcredit.com) has 347 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
347 approved reviews, newest moderated first
Interest too high
By customer
Response from Leap Credit· Oct 5, 2020
We do understand. There are some factors involved in how interest rates are applied to our loans. We are always looking for ways to lower our rates and improve our product. Please feel free to call 888) 532-7842 or email us at [email protected], and we’ll be happy to discuss your concerns in more detail.
Leap Credit came through for me in a HUGE way!! Friendly and worked with me during my trying times
By customer
Response from Leap Credit· Oct 1, 2020
You’re very welcome! We’re always excited to hear when we’re able to help our customers. If you need help again, please feel free to reach out to us.
No i would like my overpayment of $207.90 returned. I paid it off prior to this payment being posted so I want it back! I am reaching out to the BBB to report the unethical practices of your company. I will wait for your response!
By Karen B.
Response from Leap Credit· Sep 24, 2020
Hi Karen! We apologize for any inconvenience this is causing you. At this time, we have taken your case under review with our accounting team. Once the investigation is complete, will we reach out to you with the results if you have any further questions feel free to call (888) 532-7842 or email us at [email protected]. Thank you for being a Leap Credit customer!
Worst company I have ever used, save yourself the headache and stay away!! They will pull your payments out more than once, then randomly make withdrawals for various amounts from your account without notice. It is almost impossible to get someone on the phone, and when you do they give you the runaround.
By Meagan
Response from Leap Credit· Sep 18, 2020
We never like to hear when customers like you are disappointed with their Leap Credit experience, but we understand. Your signed loan agreement outlines your specific payment schedule and any other fees associated with the loan. Please feel free to call us at (888) 532-7842, or email us at [email protected]. Our hours of operation are from 8:00 am - 8:00 pm EST
LeapCredit was there for me when I needed them to be...They have very friendly and professional agents that are very helpful.
By Melinie Torres M.
Response from Leap Credit· Sep 17, 2020
You're certainly welcome! It's always a pleasure to help. We value all of our customers and understand that you want to do business with a company you can trust. We're so glad you chose us!
I tried to get a loan with them and everything was approved they said signed all esignatires verified bank and log in. And it’s been 6 days without any deposit from them. But yet they are already charging me interest on the loan that hasn’t been funded. Horrible start. I tried calling and nobody answered 3 times. I swear if they charge me without ever giving me any loan I’m getting a lawyer.
By Jason W.
Response from Leap Credit· Sep 14, 2020
Hello Jason! We strive to provide an exceptional experience for all of our customers. Your loan was funded within 24 hours. Our hours of operation are from 9:00 am -8:00 pm EST. Please feel free to call us at (888) 532-7842, or email us at [email protected]. We look forward to speaking with you!
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By customer
Response from Leap Credit· Sep 14, 2020
You’re very welcome! We’re always excited to hear when we’re able to help our customers. If you need a little help again, please feel free to reach out to us.
I only borrowed $500 and now they want me to pay them $1464.60 back! WTH? SCAM SCAM
By customer
Response from Leap Credit· Sep 14, 2020
We are sorry you feel that way, and we understand. Every customer of Leap Credit is provided a loan document that outlines the payment schedule and the payback amount. We would be more than happy to review this information with you. Please give us a call at (888) 532-7842 or email us at [email protected].
