LeanLaw | Legal Billing SoftwareReviews of leanlaw.co

Response from LeanLaw | Legal Billing Software· Jan 3, 2024

Thank you for your feedback Patrice! We're happy to have you on board.

Response from LeanLaw | Legal Billing Software· Jan 3, 2024

Thank you so much for your feedback! We're glad that we can meet your needs and we look forward to sharing more of what we have in store.

Response from LeanLaw | Legal Billing Software· Nov 15, 2023

Hi Deborah! We're sorry to hear about your experience! Rest assured we're here to help and we'd love the opportunity to answer your questions and get you the information you need. Please feel free to reach out to our Support team and we'll look into the report you need further.

Response from LeanLaw | Legal Billing Software· Sep 29, 2023

thanks for the review, Daniel. LeanLaw's user interface is super friendly. We hope it saves your law firm time through automation.

Response from LeanLaw | Legal Billing Software· Apr 23, 2023

Hi Connie, Thank you so much for bringing this to our attention. Someone will be contacting you by Monday morning at the latest. We want to make sure that you get the onboarding ASAP and that this doesn't happen again. LeanLaw prides itself on customer service. This is something we can definitely learn from. Again, thanks for letting us know. We'll make it right.

Response from LeanLaw | Legal Billing Software· Apr 7, 2023

So glad to hear that your onboarding went well. It's a big step to change law firm accounting software, but when you have guidance, that can make all the difference. Keep in touch and let us know how LeanLaw works for you!

Response from LeanLaw | Legal Billing Software· Mar 24, 2023

Hi Andrew, I'm glad you alerted us to your experience. We certainly want to present you in the best light to your clients. Can I have a customer success agent from LeanLaw contact you so that we can solve this together? We take your critique seriously and feel confident that with some communication, we can improve your experience. Please reach out to hello@myleanlawDOTcom Again, thanks for your feedback.

Response from LeanLaw | Legal Billing Software· Mar 10, 2023

Hi Kyle, I wanted to reach out right away. Something's not right and we'd like to understand the issue and fix it for you. Please reach out: hello@myleanlaw DOT com. I hope we can turn this around for you.