LeafwellReviews of leafwell.com

I inquired about a problem and mistake and nobody has gotten back to me, horrible customer service and I would not recommend their services to anyone

Initial visit for my certification was great. Mine expired and I was not able to renew before today because I was caregiver for my mother who just died on under Hospice care at home. What they don't tell you is that for your video apt you gotta wait till your doctor works, and mine is 1 day a week. So no script and my mother died and I'm loosing my mind. They won't make a call an ask my DOC for a 5 minute apt. My last doctor called me at 9pm when renewing before to make sure my MEDICINE was available for me. They could care less. After this time since I already paid I have to wait a week and I can't stop crying and I am loosing my mind. No help

Worst service I got can’t keep doctor or approve what I already paid for it one of the worst service I ever got

They booked me an appointment. I waited over 55 minutes and rescheduled for another day. They took my payment within seconds though. I hope the rescheduled appointment doesn't make me waited like the original appointment did. Google states that Leafwells wait time in 5- 15 minutes. That's a joke!

They promised a refund if the state declined the application. They said, "the physician who certified your card is temporarily unable to enroll new patients into the program." When I notified Leafwell of this, they ghosted me. I will not back down!!!

Paid $100. Received my paperwork, went to dispensary and was laughed out of the store. I was told the $100 only covers the approval. If you want to be prescribed anything you have to pay more money. 100% scam

If I could give 0 I would. I am VERY disappointed in this company/ scam. I made this appt Friday what appeared to be a simple fee $99 and televisit, after paying I realized I would have to go to the Tampa clinic. They had NO PHONE number to call so I did not want to go to the clinic about 15 mins after purchase I called the main number (not the clinic as there is no phone)and canceled I asked if there would be a penalty for cancel I was told no and I was told I was going to get a call back but I never did they did sent me an email with a refund receipt $99 I thought this was over and I moved on but sadly it was not over. They sent me an email and a text saying I had an appt the next day I responded to both saying No I cancelled and showed the refund receipt. Then the next day they charged me a no show $25. I figured it was a mostake after SEVERAL phone calls to the main phone and messages left and emails they tell me they cannot refund the $25 that they refunded $99 for cancelling but $25 is for NO SHOW! UMMMM IF I CANCELLED WHY WOULD WOULD I SHOW I am still arguing with them over $25. I will not stop until I get my refund. This is a JOKE I see you replied to me but I am unable to reply so I will edit this! IT WAS NOT AN ERROR YOU CHARGED ME $25 for not coming to an appt that I clearly cancelled. I had to make phone call after call and email after email. Don’t make it sound like this was an error because no one was able to help me without management who apparently never can come on the phone!!!! Also you all made it sound like this is your policy. How you can be ok w charging anyone even one dollar for not showing up to an appt they canceled is completely insane

Believe the one star ratings for Leafwell left here at Trust Pilot .. I paid $49 thru my cc for an appointment today with Dr. Jen Guerra and sat in the virtual waiting room from 8:58 am thru 9:10 am and the doctor never showed up .. my camera and microphone were both on .. I have emailed their support team and initiated a chat and left a voice mail at their phone # stating that the doctor was a no-show and I want my $49 back .. no one has contacted me yet about this .. based on what I belatedly read at other Trust Pilot one star reviews about this outfit, it looks as if I am in for a battle getting a refund.