LeafwellReviews of leafwell.com

Response from Leafwell· Jan 13, 2025

We appreciate you taking the time to share your feedback. We understand your frustration with the initial difficulty in joining your online appointment. We're glad we were able to connect with you and resolve the issue. We value you and are committed to providing a seamless experience. We're always striving to improve our services, and your feedback helps us do just that. Thank you again for your understanding. We hope to serve you better in the future.

Response from Leafwell· Jan 2, 2025

We appreciate you bringing this to our attention. We understand your frustration with the discrepancy in pricing for veterans. We'll ensure this information is updated on our website and communicated to our team. Thank you for your feedback.

Response from Leafwell· Dec 23, 2024

We're glad to hear you found our scheduling process easy to use. We strive to make booking appointments as convenient as possible for our customers.

Response from Leafwell· Dec 18, 2024

We appreciate your kind words about your experience. We strive to make our website user-friendly and provide clear information to our customers. We're glad you found the appointment professional and helpful. We're committed to providing excellent customer service and appreciate your feedback.

Response from Leafwell· Dec 16, 2024

Hi Robert! Thank you for taking the time to leave us feedback. We are so glad to hear it was a seamless consultation process. In your state, after you are approved, you would have to log back onto the state portal and submit the annual $50 fee (if you have not already). Once the fee has been paid, the state will mail your card through USPS and should be received within 21 days. I will notify our Escalations Specialist and ask them to reach out to see if there is assistance that can be provided. If you have questions before they can reach out, please call us at (800) 660-9085 or email us at [email protected].

Response from Leafwell· Dec 16, 2024

Hi Judith! Thank you for taking the time to leave us feedback. We are glad to hear that the consultation with the provider went well. We apologize for any confusion caused by the state application process. If help is needed, our support team would be happy to walk you through verbally. Please call us at (800) 660-9085 or email us at [email protected]. We would be more than happy to assist.

Response from Leafwell· Dec 16, 2024

We appreciate your feedback. We're sorry to hear that the audio/video conferencing feature didn't work as expected. We're always working to improve our services and will take your feedback into consideration.

Response from Leafwell· Dec 11, 2024

We're so glad to hear that you had a positive experience! It's wonderful to know that we were able to help you navigate the process smoothly.