LeafwellReviews of leafwell.com

Response from Leafwell· Aug 1, 2023

Hi Cynthia, I apologize that you're having a difficult time with your transaction. You mention a package, but we don't sell physical products. I've escalated this to our Patient Success team and they'll reach out to you to help troubleshoot how we can help. You can also contact us at [email protected] in the meantime. Thank you!

Response from Leafwell· Jul 31, 2023

Hi Celia, We are truly sorry to hear about the difficulties you've been experiencing. At Leafwell, we take our customers' feedback very seriously and we deeply regret that your experience with us did not meet your expectations. We understand your frustration and we want to assure you that we are committed to providing a reliable service. The process of obtaining a medical card involves several entities, including state agencies, and we understand that this can sometimes lead to complications. We apologize if our previous responses did not fully address your concerns. I've escalated this to our Patient Success team and a specialist will be reaching out to you soon. In the meantime, please feel free to email us at [email protected] or phone at 800-660-9085.

Response from Leafwell· Jul 30, 2023

Hi Emer, Thank you for bringing this to our attention. We sincerely apologize about your experience with one of our healthcare providers. I've escalated this to our Patient Success Team, and one of them will be reaching out to you to address your concerns about the lack of follow through with your certification. In the meantime, you can reach us at [email protected] or via phone at (800) 660-9085.

Response from Leafwell· Jul 30, 2023

Hi Ron, Thank you for your review. We're dedicated to teaching people about the medicinal power of cannabis through our educational content and when patients speak to our licensed healthcare providers. Part of that education is to recommend understanding why it's important to start low and go slow — meaning to start with a small dose of cannabis and then increase as you learn about how different ratios of cannabinoids like THC and CBD affect you. We'll take your review and use it to continue empowering patients to make the right decision for their needs. I've also escalated this to our Patient Success team. They'll be reaching out to you to discuss your experiences. In the meantime, please feel free to reach out via email at [email protected] or phone at 800-660-9085. Thank you.

Response from Leafwell· Jul 29, 2023

Hi there, Thank you for bringing this to our attention. We sincerely apologize about your experience with us. I've escalated this to our Patient Success Team, and one of them will be reaching out to you to address your concerns. In the meantime, you can reach us at [email protected] or via phone at (800) 660-9085. Thank you.

Response from Leafwell· Jul 29, 2023

Hi Jeff, Thank you for bringing this to our attention. We sincerely apologize about your experience with us. I've escalated this to our Patient Success Team, and one of them will be reaching out to you to address your concerns. In the meantime, you can reach us at [email protected] or via phone at (800) 660-9085. Thank you.

Response from Leafwell· Jul 28, 2023

Hi Joanne, Thank you for bringing this to our attention. We sincerely apologize about your experience with us, there may have been some confusion somewhere with what is needed after getting certified. I've escalated this to our Patient Success Team, and one of them will be reaching out to you to address your concerns. In the meantime, you can reach us at [email protected] or via phone at (800) 660-9085. Thank you.

Response from Leafwell· Jul 28, 2023

Hi James, Thank you for your feedback.