LeafwellReviews of leafwell.com

Response from Leafwell· Feb 3, 2025

Hi Jeremy! Thank you for taking the time to leave us feedback. We apologize for any confusion or inconvenience regarding the additional fees after approval for the state application. The state application fees are listed in a few places on our site and mail Illinois page, but I am sorry they were missed. I will notify our technical support team so that we can strive to make them more clear. If you have any questions or we can assist in anyway, please call us at (800) 660-9085 or email us at [email protected]. We would be happy to help.

Response from Leafwell· Jan 31, 2025

Hello Chris. We appreciate you taking the time to share your feedback. We strive to provide excellent service and are disappointed to hear your experience fell short of your expectations. We value your feedback and will would love to see if we can assist. I wasn't able to locate your contact information based on what was provided here, but I would like to help. Please feel free to call us at (800) 660-9085 or email us at [email protected] if you would like us to help.

Response from Leafwell· Jan 27, 2025

Hi Keith! Thank you for taking the time to leave us feedback. We appreciate you and hope we met your expectations with our service. If you have questions or need assistance, please do not hesitate to reach out. You can call us at (800) 660-9085 or email us at [email protected]. Be well!

Response from Leafwell· Jan 23, 2025

Hi Harry. Thank you for taking the time to leave feedback for us. I apologize for the provider's delay and the inconvenience caused. We strive to assist patients with efficient and convenient certifications to obtain their medical cards. I will notify our escalations team and ask that they reach out to gather more details regarding your experience. If you have questions before they reach out, please call us at (800) 660-9085 or email us at [email protected],

Response from Leafwell· Jan 21, 2025

Hi Elizabeth! Thank you for taking the time to leave us feedback. I apologize for any confusion or frustration caused when you were chatting with our support team. I will notify our Escalations team so that they can reach out to see if they can assist you, along with reviewing the chat to see how we can coach the advisor you worked with. If you have questions before they reach out, please call us at (800) 660-9085 or email us at [email protected].

Response from Leafwell· Dec 31, 2024

Hi Stephen! Thank you for taking the time to leave us feedback. I am sorry to hear of the issues with the selection at the dispensary. I understand how important it is to have the products and medication you prefer. As we are the certifying provider's office, we are unable to control the products available at the dispensary. Speaking to a manager or pharmacist at the dispensary may be helpful. If you have any questions for your provider's office, please do not hesitate to reach out. You can call us at (800) 660-9085 or email us at [email protected].

Response from Leafwell· Dec 20, 2024

Hi Judy! Thank you for taking the time to leave us feedback. I understand how confusing technical issues or not having a clear understanding of the process can be. I apologize for any frustration or inconvenience caused. I will ask a member of our escalations team to reach out to see if there is anything we can do to help.

Response from Leafwell· Dec 17, 2024

Hi Jennifer! Thank you for taking the time to leave us feedback. We sincerely apologize for the provider's abruptness and for how he handled the consultation. We expect that our patients will be treated respectfully and leave the consultation feeling educated, empowered, and heard. I will ask our Escalations Specialist to reach out for more information so that they can complete a report for the provider's manager. If you have questions before they reach out, please call us at (800) 660-9085 or email us at [email protected].