LeafGuard Brand GuttersReviews of leafguard.com

### Good Product, Very Disappointing Customer Service and Follow\-Through We had the LeafGuard gutter system installed around our entire home in the fall of 2018\. Overall, we have been pleased with the product itself\. However, our recent experience with their customer service has been extremely disappointing\. One of the major selling points when we purchased this system was LeafGuard’s promise that if our gutters ever became clogged, they would come out and clean them at no charge\. That commitment was an important factor in our decision to invest in this system\. For the past three weeks, my husband has called LeafGuard several times attempting to schedule this service\. Each time, he has only been able to reach a call center, and despite his repeated requests, **no one has returned his calls or contacted us to schedule service\.** Two days ago, I contacted the company in writing, explaining our frustration and requesting a response within two business days to avoid having to post a negative review\. Once again, we received no response\. It is particularly frustrating to invest in a premium gutter system based, in part, on the company’s promises of ongoing service, only to discover how difficult it is to get anyone to follow through\. **We are satisfied with the product, but a lifetime service commitment is only as good as the company standing behind it\.** At this point, LeafGuard’s customer service has fallen well short of our expectations\. We would appreciate someone from LeafGuard taking responsibility, contacting us directly, and scheduling the service we were promised\. Until this matter is resolved, we cannot recommend LeafGuard based on our experience with their after\-sale customer service\.

Timeshare/Kirby vacuum.style sales pitch. Spent well over two hours, most of which was attempts to whittle down price while expressing I did not need the three days I ask to make a decision. Actually had to ask the salesperson to leave. Very disrespectful!

I have had the Leafguard system for about 10 years. They have a no clog guarantee. The end of my gutter at the downspout got clogged. I called for service and they came out, told me there is hail damage to my gutters, and that puts them out of warranty. When I inquired as to how to get them back in warranty, I was told that I would need to file an insurance claim and have them replaced! I went up on the roof myself and all there is on the gutters is a few small dimples. Rediculious for the price I paid to have them installed. I havd written another review and Leafguard wrote back on the review to call them for a resolution. That just looks and sounds good to anyone reading it, but when I called I was offered nothing and told to file an insurance claim. No Good!

I am a Disabled Army Veteran I schedule an appointment. Their Interactive Voice Response (IVR), is not Disabled Veterans friendly, same as their employees. Because they want both Phone and Email, i provided email. Because they could not confirm phone number *They are SPAM, unknown number", they would not confirm and did not notify me they was canceling

Horrible experience!! Gutters were purchased several years ago and I have had nothing but problems with drainage, clogging, etc. They do not back their warranty at all and will not return phone calls or show up for appointments! Later found out from roofers that did roof, that gutters were not large enough to accommodate the drainage. I would not recommend this company, as they are scammers and take advantage of Seniors!!

Good and Bad Good - professional installation and materials Bad - I need after installation support and are non responsive

LEAFGUARD is horrible. I was approached by a salesman for LEAFGUARD at a Taylorsville Park event before the 4th of July who told me (and gave me a paper describing it) I would get a Lowe’s $25 gift card just for letting them come out to inspect my rain gutters, show them to me via their extendable camera, and give me a price for new gutters. I agreed.  A guy came to my house July 6th unprepared, without the extendable camera, and he didn’t go up a ladder or anything to look at them either. He simply wrote a quote for replacing them: No measurements, description of all it entailed, nothing. He also didn’t give me the gift certificate. But the paper said it could be 10 days before I would receive it.  Ten days came and went. Several calls later and they gave me the same empty promises to send it. Now it’s September 18th. Many customers have reported issues with the Leafguard product and the willingness of the Leafguard team to respond to and fix issues related to warranty claims. LeafFilter has far more positive customer reviews. Stay away from LeafGuard. Similar names but GUARD is not trustworthy.

RUN DON'T WALK FROM THESE LIARS AND CHEATS...CALLED AND CALLED HUNG UP ON MANY MANY TIMES AFTER LISTENING TO FOREIGNERS THAT DON'T SPEAK ENGLISH FOR HOURS. CAME TO HOME "5" TIMES WITH NO RESULTS, ONLY LIES AND EXCUSSES. THEIR SYSTEM STILL LEAKS LIKE A RIVER. OVERFLOW HAS STRAIN GUTTERS EVERYWHERE! LITTLE ROCK EMPLOYEES STATE NO LIFE TIME WARRANTY ONLY 1 YEAR! LIARRRRRRS... HOPE JUDGE JUDY WILL SPANK THIS HORRIBLE GROUP. YEP, THIS IS WHAT THEY DO TO SENIOR CITIZENS !!!