ink works great and the price is ok but it took a week to ship
they took a long time to ship otherwise we are completely satisfied
By Ron J.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
234 reviews
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LD Products (ldproducts.com) has 234 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
234 approved reviews, newest moderated first
they took a long time to ship otherwise we are completely satisfied
By Ron J.
I was expecting parts and then having to research how to replace them. They sent instructions too!
By Wendy G.
The product pricing is fair, and I am satisfied with the quality. The negatives are that the web site tried to force me to buy more than I wanted, and I had to drill down to be able to get just the colors I needed. The other minor nit is that delivery was awfully slow. I will continue to buy ink from this seller.
By Max L.
LD Products should be renamed LD 'Less Desirable' Not-very-Pro ducts. Laser Toner that was advertised to last for 3000 pages faded out before we hit the 400 page mark. We increased the Toner density setting from 300 dpi up to 600 dpi, but that only helped for 50-60 pages, so we again reset the density up to 1200 dpi, which is the highest possible toner density setting available. That only worked for fewer that 50 more pages, and then the so-called 'NEW' toner went almost completely blank. NOTHING hit the paper. THEN, the real issue began. Repeated attempts to contact LD went nowhere immediately. NEVER received a return telephone call, NEVER received an offer to replace their defective merchandise, and we'll NEVER use their low quality, non-functional products again. 1st they supplied their low grade materials, and they they applied their low grade [non-existent] customer service. SHAME ON THEM !!!
By Wade W.
MJ was a pleasure to work with and the product is very reasonably priced.
By Mervin
Great service. Quick delivery.
By Nicholas
Toner and ink cartridge worked perfectly. Price much better than OEM.
By Henry
They have always been reliable and is so much less expensive than buying the model recommended. Have saved hundreds over the years
By Jessie