Laytrip Experience was Seamless and Quick!!
Fast, Efficient, Responsive and Professional Customer Service Experience!!!
By Tee
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
337 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Laytrip is a Layaway Travel Agency (LTA) that was created by experienced industry and online product specialists, to make travel simpler, easier, and more affordable for everyone. Our platform lets you book airline and hotel itineraries, then pay with customizable installments without any credit checks or interest charges.
laytrip.com (laytrip.com) has 337 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
337 approved reviews, newest moderated first
Fast, Efficient, Responsive and Professional Customer Service Experience!!!
By Tee
No tengo quejas fue un excelente servicio, 10/10
By Johan M.
Nice, I don't have any negative feedback, thanks
By andres S.
God trip. No problem
By Johann Hiciano G.
Excelente servicio, rápido y eficaz. Pude encontrar la fecha en que me iba de vacaciones con mi familia, aparte los precios me ayudaron mucho
By Kevin V.
I think this is good for people that can plan ahead. I truly love the service.
By Jake G.
Nobody reads these emails I am still waiting for my refund this company is so unprofessional with my money refund day 70 still no refund nobody can tell me anything
By Katrina
Response from laytrip.com· Oct 15, 2024
Hello Katrina, We apologize for the delays with your refund. As an online travel agency, we can only issue refunds after confirming them directly with the airline. Thus, the refund timeframe depends on how quickly the airline responds to us. Nonetheless, I can confirm that we've finally received an answer from the airline and issued the refund to you on October 9, 2024. In case you don't receive it within 7 to 14 business days, don't hesitate to reach out to our customer support team for investigation. Sincerely, Laytrip Team
Perdí dos mañanas completas y tuve que adelantar el pago, porque el riesgo a perder todo lo abonado es altisimo, a pesar de autorizar el debito de la tarjeta no habia forma de solucionar el pago de las cuotas y el incumplimiento te hace perder todo lo abonado, estuve un dia y medio entero abocado a solucionarlo. NO VOLVERIA A USARLO JAMAS
By cliente