Good vendor
Good vendor. Good communication. No issues!
By Amy W.
Response from Layla Grayce· Oct 3, 2025
Thank you Amy! - The Layla Grayce Team
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
735 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We have more than an interest in interior design — it's a passion. We live for curating beautiful home decor, promoting the latest designer collections, and dreaming about how to make our homes a greater source of inspiration and harmony.Dreams don't have to stay dreams. That idea is the core of the Layla Grayce philosophy and should be the core of yours, too. We know that the only thing better than daydreaming while looking at gorgeous home decor online is coming home to see it in your living room.As a dedicated community of designers, bloggers and home decor enthusiasts, we understand the importance of building a space you can proudly call home. We're so excited to help you build yours.
Layla Grayce (laylagrayce.com) has 735 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
735 approved reviews, newest moderated first
Good vendor. Good communication. No issues!
By Amy W.
Response from Layla Grayce· Oct 3, 2025
Thank you Amy! - The Layla Grayce Team
Service was great. Product arrived timely and was well packaged
By Melonie J.
Response from Layla Grayce· Oct 3, 2025
Thank you for leaving us a review Melonie! We hope to get a chance to work with you again in the future! - The Layla Grayce Team
LOVE everything about the experience and gorgeous bed I purchased. 10/10+++
By DeShaune
Everything arrived safely and carefully packaged. Product exactly as described.
By Deanne
The product we purchased (desk) arrived in immaculate condition, and the White Glove uncrating and assembly plan was well worth it. After the delivery company had scheduled and postponed two delivery appointments, I called Layla Grace and they intervened promptly with the company to facilitate scheduling a firm date and time. In the end, the product and the assistance by Layla Grace made for a very satisfying experience.
By James
Response from Layla Grayce· Oct 3, 2025
Thank you for leaving us a review James, this is truly the feedback we love to hear most. Our team is always here to ensure if any hiccups happen along that way, we jump in and resolve them as quickly and seamlessly as possible. - The Layla Grayce Team
The customer service communication and friendliness is top notch. The product is beautiful. I would highly recommend Layls Grace!
By Tiffany
Response from Layla Grayce· Sep 29, 2025
Thank you for taking the time to leave us a review Tiffany! We hope you love your new table! - The Layla Grayce Team
Said 30 day returns. Just didn’t highlight that it’s at your return expense which is half the price of the item and 10% restock fee. So I kept the item even though I didn’t love it.
By Diana S.
Response from Layla Grayce· Sep 29, 2025
Hello Diana, Thank you for sharing your feedback. We truly understand how frustrating the return process can feel, especially with large furniture items. Because these pieces ship with specialized freight carriers, there are significant costs involved in transporting them back to the warehouse. While we’re unable to cover those fees on our end, we always provide a quote for return shipping and you’re welcome to arrange your own carrier if that works out better for you. We do our best to keep these costs as reasonable as possible, and we sincerely apologize for any inconvenience this may have caused. - The Layla Grayce Team
l Love my new family room set up my sofa is so comfy making our movie nights a hit . Delivery is superb
By Maria Alma C.
Response from Layla Grayce· Sep 29, 2025
Thank you for your review Maria! We hope you love your new sofa for many years to come. - The Layla Grayce Team