8am LawPayReviews of lawpay.com

LawPay is very user friendly and simple to use and manage! The firm I work for uses it daily and we wouldn't trade it for anything!

Easy to set up. Easy to use. Fast payment. Good platform. I especially like the quick bill option and ability to attach a pdf invoice to request payment.

Excellent service. We've never experienced a glitch.

Our firm has been using LawPay for years and is in the process of switching platforms. Communication is non-existent - we had an open claim and they didn't bother reaching out to us at all! I had to contact them because I saw the chargeback, i then provided all necessary documentation and again...did not hear from anyone for months!!! I finally reached out and was told they had sided with client. With no explanation. They are also one of the most expensive platform out there. If you are considering using them...keep looking!

I've used LawPay sporadically and every time there is an issue. They constantly place invisible holds and limits on your account that you do not know are even in place until you're waiting for your money. There are many other payment processors. Look at them before this. They do not communicate the actual status of your account and happily hold up payments as a result.

If you’re here for references my only advice to you is: STAY AWAY FROM THIS SCAMMERS! They just cover up dishonest lawyers’ backs and scam money from people, then they tell you you’re in the wrong place and they can’t give you any information about your lost money! I was scammed once but no more. I will make sure I tell everyone I know how bad and dishonest these liars are!

LawPay is hands down the best payment processor for law firms. It is 100% compliant with ABA, IOLTA, and state bar regulations, ensuring seamless and ethical transactions. Security, efficiency, and ease of use. It integrates effortlessly with legal software like Clio, MyCase, and PracticePanther, making billing and payments stress-free. Clients love the flexibility of paying via credit cards, e-checks, or ACH transfers through a secure online portal. The pricing is transparent, with no hidden fees, and their customer support is top-notch—always available and knowledgeable. Since using LawPay, we’ve seen a huge improvement in cash flow and efficiency. If you're a law firm looking for a secure, compliant, and highly efficient payment solution, LawPay is the gold standard. Highly recommended!

My only criticisms of LawPay are the lack of an annual or biannual account review process to ensure all services are being utilized, especially for customers who have multiple accounts, and having click through an email & log into the platform to access the billing statements. Would be much more helpful if the statements were attached to the notification emails.