Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
113 reviews
LaVividHairSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2019, LaVivid Hair has been dedicated to helping men look and feel their best with premium-quality hair systems and personalized hair replacement solutions. We believe that confidence starts with feeling comfortable in your appearance, which is why we focus on creating natural-looking, comfortable, and easy-to-wear systems for every lifestyle.With a wide range of hair systems, customization options, and expert support, LaVivid serves customers around the world—from first-time wearers to experienced users. Our commitment to quality, innovation, and customer care has made us a trusted choice for men seeking a natural and confident look.
LaVividHair (lavividhair.com) has 113 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
113 approved reviews, newest moderated first
If you are on a tight budget and pursue a natural look, the lavivid tyler system is your first choice. I’ve been wearing this for 4 months and I will say it’s the best experience I’ve ever had. Only a little shedding, fine for me tho.😀 Will stick to Lavivid.
By Derek R.
Terrible customer service. Sent me a totally wrong hair piece disregarding my instructions. Pretending I never gave them. Refusing to send me the initially correct ordered one. Trying to scam people here, be aware don’t order hair systems here. Terrible customer service with horrible quality. DJ
By Danes P.
Response from LaVividHair· Feb 3, 2024
Dear Danes, I sincerely apologize for the less than satisfactory experience you had. After investigating with my team, it appears that the issue stemmed from a lack of specific pre-cut requirements provided for your order. The images received for the pre-cut lacked indications of the desired hair length. We utilized these images as a reference for the hair cut, and it's important to note that our hairstylist executed the cut on a mannequin head, as you are aware. As per our policy, pre-cut hair systems fall under the category of non-refundable and non-returnable items. We truly regret any inconvenience caused and appreciate your understanding. If there's anything further we can assist you with or if you have additional feedback, please feel free to reach out. We value your feedback and are committed to improving our services. Best regards, LaVivid Hair Team
i recently ordered the service: template base cut and been waiting for an email to be sent to me but never gotten one. i contacted Lavivid and talked to Alleah and she showed me that they did send out an email for the shipping label to be sent out, which i probably deleted or it went to my spam lol. Anyways Alleah helped me out and downloaded it for me and sent it out on live chat and on email. Great customer service and Alleah deserves a pay raise thank you Alleah 👍
By Jesse D.
i am very pleased with this company, there are many good professionals in the hair sector and especially in hair systems which are very difficult i ordered a hair system and it came to me in 10 days and it was perfect i wear it, and two months have passed and it is intact and of course i will buy it again
By Ιωακειμ Α.
I have been working with Lavivid Hair for a couple of years now as an influencer and they are wonderful! They have the best systems, and at great prices. The entire team is wonderful! My hair systems are the best in the business from them.
By Patrick W.
They don't stand behind their product. If there's a quality issue, they'll offer a coupon to make another purchase. AVOID THESE CLOWNS
By Gotti
Response from LaVividHair· Aug 23, 2023
Thank you for sharing your feedback with us. We're genuinely sorry to hear about your experience. Our goal is always to provide top-quality products and exceptional service. We understand your frustration and would like to assure you that we take all customer concerns seriously. Please reach out to our customer support team at [[email protected] or 833-879-0279 (Mon-Fri 10:00 am - 6:30 pm PST)] so we can investigate this matter further and find a resolution that meets your expectations. Your satisfaction is important to us, and we're committed to making things right.
I ordered a custom made hairunit with all my wishes and specifications. My sides are rather thin, so I had to order a custom made unit. With a lot of help and personal interaction through mail correspondance with Tina ( Support LaVivid Hair ) we could finalize the customarizations ( what kind of hair, base, thickness, colour, curl, etc. ). After sending my template, I received my hairunit after 3 months....and the quality of the hair unit is outstanding! I am really impressed. Tina's help was great, she responds to mails and questions quickly and that support is essential by making a customized hair unit. A big, big compliment to Tina and laVivid hair!
By Marc
This company is by far the best I have used. Top of the line customer service and every product is the best quality. Online shopping experience is simple and easy to use with lots of styles to choose from. Lavivid is the best of the best. I would highly recommend them to anyone. I wouldn’t trust anyone else with my needs.
By Mark G.
