Dependable
Dependable, fast and accurate.
By customer
Response from La Vinothèque· Oct 3, 2019
You are our inspiration in doing our very best. Thank you and remember; we value you!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
612 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Discover a unique wine and liquor shopping experience at La Vinotheque. We blend your appreciation for quality wine and liquor with our dedication to excellence. Our philosophy? The customer always comes first. For personalized service and recommendations, call us at ☎️ 877 319 7683.
La Vinothèque (lavinotheque.com) has 612 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
612 approved reviews, newest moderated first
Dependable, fast and accurate.
By customer
Response from La Vinothèque· Oct 3, 2019
You are our inspiration in doing our very best. Thank you and remember; we value you!
Ordered product. Received order confirmation. That clearly stated items were in stock. 2 weeks later still hadn’t received a ship notification. Called to find out they had never received their shipment. So items were not in stock and at no point did they feel compelled to let the customer know that. Poor service. EDIT: I’m not sure what the absurd response is below. This had nothing to do with cardholder security. I had to call YOU to find out what was happening with my order. Your customer service rep told me directly that the item that was supposedly “in stock” was not and no one saw fit to notify me of that. 2 weeks after I placed the order. This place is a mess. EDIT #2: I guess they realized how absurd that initial reply was and the best they could come up with thereafter was “OK”. Bravo. EDIT #3: If a vendor editing their response to an unsatisfied customer 3 TIMES, which is why you see the same 3 edits to my post, isn't a red flag to future customers, I don't know what is.
By I’ll take my money E.
Response from La Vinothèque· Sep 30, 2019
We apologize for any inconvenience this additional step requires; this security policy is in place for your protection. Cardholder security is important to La Vinotheque. In an effort to protect cardholders and La Vinotheque from fraudulent transactions, orders with different shipping address additional verification are needed. All notices from La Vinotheque to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to La Vinotheque shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at: 202 Main St. Farmington CT. 06032.
Easy to order and quick delivery.🤗
By Candice S.
Response from La Vinothèque· Sep 26, 2019
Dear Candice, we so appreciate you taking the time to share your experience. Thank you so much.
Very helpful customer services, and fast shipping.
By customer
Response from La Vinothèque· Sep 25, 2019
Thank You Very Much for you patronage. We are looking forward to many more opportunities of serving you in the future.
Great transaction
By customer
Response from La Vinothèque· Sep 23, 2019
Thank you for taking the time to review us.
Fast delivery, just what I ordered. Super easy to order online. Great prices.
By customers. J. B.
Response from La Vinothèque· Sep 23, 2019
We really appreciate you taking the time to share your feedback . Thank you very much.
The person I purchased it for is going to love it. Thanks
By customer
Response from La Vinothèque· Sep 13, 2019
Aiming to earn only 5-star reviews is shortsighted. Thank you so much for taking the time to write us a great review, we really appreciate it. It's a real boost to the staff when they get a good review.
Awesome company! my delivery was packaged perfectly and delivered quickly . Will use again
By H S.
Response from La Vinothèque· Sep 14, 2019
Thank you very much for taking the time to leave this excellent review. We really appreciate your business.