Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
612 reviews
La VinothèqueSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Discover a unique wine and liquor shopping experience at La Vinotheque. We blend your appreciation for quality wine and liquor with our dedication to excellence. Our philosophy? The customer always comes first. For personalized service and recommendations, call us at ☎️ 877 319 7683.
La Vinothèque (lavinotheque.com) has 612 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
612 approved reviews, newest moderated first
great service! they changed my shipping from UPS to FedEx to get it to me quicker, and I very much appreciated that. Packaging was awesome too!
By customer
Response from La Vinothèque· Jan 7, 2020
We're always glad to help! Thank you so much for taking the time to leave a review!
Amazing speed fulfilling my order
By George B.
Response from La Vinothèque· Jan 7, 2020
Thank you very much for taking the time to leave a review! We strive to ship our orders out as quickly as possible.
For real! Notifications and confirmations were timely. I would recommend.
By customer
Response from La Vinothèque· Jan 7, 2020
We appreciate the vote of confidence! Thank you so much for taking the time to leave a review!
Thanks for the great service !!
By customer
Response from La Vinothèque· Dec 23, 2019
We so appreciate you taking the time to share your experience.
Great job! Quick ship
By customer
Response from La Vinothèque· Dec 23, 2019
Thanks for your wonderful review and comments.
I have been searching for Cranberry Cherry Malibu Rum for several years. I finally found it at La Vinotheque. The order was placed quickly ad arrived very fast. Other than the pricey cost per bottle it was a good experience.
By Thall
Response from La Vinothèque· Dec 20, 2019
Thank you so much for taking the time to leave this excellent review.
The item I received was not what I ordered. Simple. I only bought from this store because they advertised a Cava that I couldn't find elsewhere. They substituted a brut that I could have gotten from a local shop. I doubt it was a mistake. I think the retailer didn't care enough to email me and inform that the item was not available. The staff just shoved something close into a box and mailed it.
By Trevor from W.
Response from La Vinothèque· Dec 18, 2019
30 DAY RETURN AND CANCELLATIONS POLICY We monitor our inventory to provide accurate information on the products we offer. If an item arrives and is not what was specified in the listing, buyer is expected to notify the seller immediately upon which the item will be replaced . We will gladly accept your return within 30 days of the original purchase and we shall issue a credit to your credit card account in the full amount of the charge. I apologize on behalf of everyone at La Vinotheque. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team.
I got ordered product in time and happy
By customer
Response from La Vinothèque· Dec 17, 2019
We appreciate your business and the confidence you have placed in us.
