Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
59 reviews
LavaclothinSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lavaclothin is listed under Clothing & Underwear in Newark, Delaware.
Lavaclothin (lavaclothin.com) has 59 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
59 approved reviews, newest moderated first
Thank you for my Lovely Mask, you had good updates about my parcel & I love the quality.
By Vicki
Response from Lavaclothin· Apr 19, 2021
Hi Vicki, We are thrilled to know that you love the item. We work so hard to make sure our customers have a positive experience with us. Thank you for deciding to choose Lava Clothin! We appreciate you!
Love the tee shirts
By Peggy
Response from Lavaclothin· Mar 18, 2021
Hello Peggy, Thank you so much for taking the time to leave us a review! We are so glad you are happy with your product. We work so hard to make sure our partners have a positive experience with us. Thank you for deciding to choose Lava Clothin! We appreciate you! Thanks and best regards,
No issues so far. I trust that everything will continue smoothly. Items were packaged today. They kept continuous contact. I'll be makin future purchases.
By Summer H.
Response from Lavaclothin· Mar 18, 2021
Hi Summer, Thank you so much! We appreciate you leaving a review and always are happy to have feedback. We can't wait to hear more of your positive experiences and want to thank you for being a Lava Clothing customer. Kind regards,
I have heard nothing about my order leaving multiple emails, one email they returned automated that said to put in my email address and my order number for tracking info which did nothing when I did it. I really hope they get back to me
By Cherie
Response from Lavaclothin· Mar 5, 2021
Hi Cherie, Thank you for writing a review. We are sorry to hear you haven't enjoyed working with us but we appreciate the opportunity to be able to see what places we need to improve. I can see that all your emails have been replied within 24 hours, however they might end up at spam box. Our agents also sent a new email to keep you posted, please check it for further updates. Thanks and kind regards!
Still don't have our order
By Charlene Mc L.
Response from Lavaclothin· Feb 23, 2021
Dear Charlene, Sorry to hear that your order has not arrived yet. We understand the frustration and we apologize for any inconvenience caused. We did send you an email for further updates, please check your mailbox. If you do have any other questions or queries please get in touch. Have a good day!
I have not received my order
By Josh B.
Response from Lavaclothin· Feb 23, 2021
Hi Josh, I regret to hear that you have not received your order yet. Our agent has been in touch and updated the order status. Please check your mailbox and reach us out for any inquiries. Thanks and best regards,
I have email twice, once for an update on my item #1185 and another cancelling the item because of lack of communication. I think that's bad/poor for any business
By Manuel D.
Response from Lavaclothin· Feb 23, 2021
Hi Manuel, We are sorry that your experience with us has not been the best. I have looked at your order and unfortunately there was no record of your contact. We also sent you an email with information about the order, please check it out. Have a good day!
PayPal is a nasty company with no regard for meeting it's advertised commitments of not charging my credit card until the order has been shipped. Order placed on February 4th. PayPal lies. They charged my credit card the day following the order being placed. Today, February 18th I received notice from PayPal my order has been shipped. Many thanks to PayPal for its greedy capitalistic business strategy - screw the little guy!!!! Your company should find other means to process payment rather than partnering with PayPal. I had planned to order more of these sweaters - they are unique and beautiful. But I will search for another supplier.
By Dampster N.
Response from Lavaclothin· Feb 23, 2021
Dear Dampster, Paypal is one of the most popular payment method here in the US, which is also the reason why we choose it for user convenience. Having said that, we regret to hear it does not work for you. Regarding the order, we have kept you updated with order status via email, please check that out. And do not hesitate to contact us if you need any assistance. Kind regards,
