lattelierstore.comReviews of lattelierstore.com

Ordering was easy and fast. Lots of different styles so you'll always find something that is for you and pieces are quality 👌 Changing my review. Item was ordered on the 10th the November. It's now the 17th of December and not a peep. I've emailed them but they haven't responded yet. Item is a Christmas present and they claim to process orders in 7 to 14 business days well it's passed that time frame. Will have to see about getting my money back.

Website is difficult to navigate, not very responsive, and things can’t really show in or out of stock properly, this will be my second time purchasing, hopefully the same thing repeat itself

I have been charged double or twice for my order. The credit card payment told me it was declined so I put it through again. And now I’ve been charged twice Can this be refunded please?

I never got a confirmation email. After I ordered I received a coupon for 15% off the items in my cart. I thought maybe I had forgotten to check out, but my cart is empty. I’m a little confused and, since you ask, I’d like a 15% discount now!

Their customer service is always available and nice. But the problem is the company overall. I had a very painful experience with the order (no mention of a delivery date, it changed every time I spoke to call center, wrong information input on my address slip, etc..). I never got to see the quality as I asked to stop the shipping and get the item back. They did it and said they’d reimburse me. I hope they will …