LatencyHostReviews of latencyhost.com

Let me start, this is some of the worst hosting I've ran into. The staff members are rude and inexperienced, they put a lot of work on the customers, and the wonder why their Chicago node is failing. Time after time opening support tickets I never received a correct answer. I've been hosting with Stella for the last 5 months now up until a couple days ago when I was threatened to have my data lost if I didn't go through hoops to get my node changed. I have discord transcripts of this experience and many others with this company. If you look at some of the names on their TrustPilot reviews you can see past and even current support staff have left reviews on the company which is a direct conflict of interest. Did you know that before january 2nd the company was running without an LLC or any insurance? The owner had to sell it to Keegan because his paypal got locked up from misusing paypal services connecting a private account to what should've been a business account. And the change in ownership didn't change the sketchy tactics, they boasted about wanting to change for the better but, I haven't seen a single change except for the worst with this company. I would greatly recommend you take this into consideration when choose Stella to NOT be your next host. EDIT: I got an email asking me to provide more insight on my experiences with stella, so let me make this break this whole thing down from day 1 I was approached by the then owner of Stella in November to do a partnership deal with my server in exchange for discounted hosting on his platform, after agreeing and getting 2 whole days of decent support from the Owner himself, he started walling and when I would ask about the discussed discount on my upcoming invoices he would continue to either try and change the subject or ignore me. As time went on my service also began to suffer, which is bad for business on a minecraft server. It can't constantly be crashing like it was on their platform. Fast forward now to December 30th, I go to pay my second month invoice and the Owner claims that theres an issue on paypal's end and that he would credit me for the days I can't pay for yet. On January 1st my server was suspended because the system "didn't register him putting in the extra time on my invoice" and because of their untrained staff team not being able to bring it back I waited 12 hours for my server to come back online, losting valuable uptime and most likely money from it. January 2nd there was this big announcement about Keegan and Hiun taking over the company, this is when the paypal issue i described above really came to light and I was made aware that for 3 years, Stella operated without an LLC or really any business markings or insurance. Keegan spent a few hours enticing me to stay even awarding me a credit on my account for the experiences I had with the last owner. I used this account credit to run the test server for my server temporarily and the performance sufferage just got so much worse overtime, and when I would contact support staff about it, I would have to jump through hoops to get any help on anything. This company seems to pride itself on very sketchy tactics that the regular customer wouldn't see. They are more worried about money than they are running a decent host, just look at their basic panel for example, and their dropping of Chicago premium node because it was "unused" how about instead of dropping assets you clean up your act and do some advertising. To the Trust Pilot Staff: This is pretty much a full, honest account of my experience with stella node. I have no way of uploading transcripts to tickets here, but removing this review would not be in the best interest of the users that trust your platform for honest reviews of services. If there is a way to submit info backing my claims, please contact me instead of threatening to take my review down via email.

1 star not really room to improve.staff quite fixated on lgbt views Their customer service is nice. Tech support was timely and quickly set up stuff when I didn't know how their stuff worked schedule system-wise I've only had a few issues and they were resolved in a timely manner. Peeps are nice and friendly. My only issue is their slight lean to LGBT people. I've got no issues with LGBT people personally. I just don't see the reason for them changing their discord server logo to something that's LGBT declared. But I think they are a decent server host and one of the better ones I've had Edit 1 Recent disagreements between staff and I have left a bad taste in my mouth. Because I'm not pro-LGBT. The staff that are. Started to badger me with random crap about their pride holidays made up holidays mind you. Nonetheless, I continue to keep my stance on 1 star. When questioned how I could raise the star rating they then had staff badger me simply because I said not to jump on the hype their made-up pride month. Disappointed, to say the least. I gave an honest review and this was the result. If you're looking just for hosting then they are probably one of the better ones you will get. If you're not pro lgbt do not declare it as they will get defensive about it. and aggressive Update 2 Despite the half baked attempt to discredit me. As for service, I found that, unlike my current host. Their servers lagged and stumbled to keep up with my 200+ mods modpack which is optimized quite well. Despite that their server continued to stutter and lag badly. Can't keep up with errors spamming in the console interface. While my server stuttered with block lag and movement lag. They struggled to keep up with my modpack using their outdated hardware. despite disagreements with stellar host, they were at least honest when I forgot that a reaccuring payment was set up with them and did notify me. though I'm not sure why they didn't cancel it themselves when I ended my service with them. maybe they weren't able to who knows. It seems they are now running under another name. This review is still for a company linked to them and I will not be changing it