Had a faulty item
Had a faulty item, they responded within a day and shipped a replacement unit
By Dale
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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275 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Premium Coffee Tools For Brarista and Home Coffee Lovers
Lastaforest (lastaforest.com) has 275 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
Showing 119 reviews with 5 stars · Clear filters
Had a faulty item, they responded within a day and shipped a replacement unit
By Dale
I'm very satisfied with the quality, and in my opinion, the product offers good value for the price. Lastaforest sent me the wrong item, but after I contacted them, the problem was resolved without any hassle.
By Reiner T.
Absolutely amazing products. The design, the feel, the finish and the whole vibe with Lastaforest products is just awesome. Evgen when I had an issue with one of the products it was replaced right away...and I am based our of South Asia so yea they really take customer service very seriously. Amazing people to deal with.
By Mohsin M.
Great product- great customer experience
By Michalis S.
Great products & arrived in a reasonable time!
By Martin D.
Best products and support
By Yudhie
Efficient delivery and responsive when I had a question about my order. Items received exactly as expected.
By Xiao Wei T.
Best spot for my coffee gear
By Louis M.