Lardera Coffee RoastersReviews of lardera.com

The coffee is good, but the customer service is terrible! There is no phone number and they don't really read your messages. It's almost like a bot response. I wanted #4 filters and bought 400 (4 boxes). When they arrived, as I opened the box, the box wreaked of some kind of perfume or cleaning scent, I'm not sure what. When I opened the filter box, the filters had that same strong scent in them. Maybe they are stored in a room with something, I don't know, but that scent shows up in the coffee when you use the tainted filter. I explained all this and they replied: "We assure you that there's nothing wrong with the filters, and they have been successfully used by thousands of other customers." "However, should you wish to return them, we'll gladly issue a credit for your purchase." I didn't want a credit, I wanted to return defective (tainted) filters. To add insult to injury, when I downloaded the return label they provided, it charged me automatically nearly $7 for postage! At this point I'm so disgusted that I don't even want my money back. I threw everything away and this review seems to be my only recourse. I seldom ever leave anything but positive reviews. Even when there is a problem, as long as a company fixes it, I leave positive feedback. Buyer beware!

Either beans or ground , Ladera Coffee is harvested and gathered to perfection to bring one of the best choices now available. It offers the best brewing experience brought to us with knowledge, care and passion.

They sent out an email saying order has shipped. When in fact it hadn't shipped. A label was created. But not shipped. Those are 2 different things. Which I tried to explain that to them. That's giving false hope to when a customer thinks their order will arrive. That's why I use Informed Delivery (USPS). It shows when a label was created with date and time. Second is writing a review. I finally found the instructions under FAQ's. Which are incomplete. I followed their directions. And still couldn't leave a review. And had a few friends try to see how to write a review. And they couldn't figure it out. All of us went step by step per instructions. And still couldn't write a review. Then I tapped on the beans and they got darker and a square showed up under the name of the coffee I had ordered. So the beans are stars that you rate your purchase. And nothing in the instructions about it.

The Lardera website is well-designed and loaded with information; it was also easy to place an order. Packing and shipment occurred quickly, and the coffees arrived at my apartment building without any issues whatsoever. The coffees I have tried from Lardera are good, perhaps not as clear or nuanced as from the better-known, more expensive shops, but there is good value here.

great great great love this coffee brand so good

Excellent tasting coffee that delivers on their low acidity claim. Nice selection, fast shipping, fair pricing.

Perhaps my taste buds lack sophistication...or perhaps folk who PAY MORE for things feel the need to justify that by heaping praise on the superiority of the item...but these coffees taste not one bit better than the ones i buy at the local supermarket.. for far less than these 'designer coffees.' I hope the claims of 'sustainability' are real at least. The ordering & delivery was speedy and without hitch.

Natural coffee