Saturday, November 7, 2026 · Customer reviews of US businesses
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181 reviews
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LaptopBatteryDirect.net specializes in providing replacement batteries for laptops such as Acer, Apple, Asus, Compaq, Dell,eMachines, Fujitsu, Gateway, HP, HP Compaq, IBM, Lenovo, Microsoft, MSI, Panasonic, Samsung, Sony, Toshiba.Warranty 1 year and 30-day money-back guarantee
Laptopbatterydirect (laptopbatterydirect.net) has 181 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
181 approved reviews, newest moderated first
excellent service, arrived in 6 days, easy installation, laptop holds charge for hours, A+++
By Brian H.
Response from Laptopbatterydirect· Jan 23, 2024
Hi, We are glad to hear about your pleasant experience. Looking forward to serving you again! Best regards, laptopbatterydirect.net Team
Exactly what I needed, arrived on time and worked.
By Habib Bhatti I.
Response from Laptopbatterydirect· Jan 23, 2024
Hi, We are glad to hear about your pleasant experience. Looking forward to serving you again! Best regards, laptopbatterydirect.net Team
received the battery within the required time given. works like new!!! :) I was worried that since my laptop had was an older model and the maker of my laptop no longer sold the battery, that any battery I may purchase might not work or may not hold a charge and if it did hold a charge, it wouldn't hold it for very long but I was pleasantly surprised!! excellent battery life <3 been using it for 3 weeks now. Thanks guys! :D
By anon
Response from Laptopbatterydirect· Jan 23, 2024
Dear Customer Thank you for sharing your positive experience! We're thrilled to hear that you received the battery within the required time and that it's working like new for your older laptop. It's great to know that you were pleasantly surprised by the excellent battery life, and that it has been performing well for the past 3 weeks. If you ever have more feedback or if there's anything else we can assist you with, please feel free to reach out. We appreciate your business and are delighted that you're satisfied with your purchase. Best regards! 😊 laptopbatterydirect.net Team
I ordered a replacement battery for my old SONY laptop on August 28. The Wensite advertised DHL shipping. They actually use China Post. It was supposedly shipped the following day. Based on the shipment tracking from Hong Kong it cleared US Customs in Los Angeles on September 4 and then there was nothing but "Shipment en route", Between September 10 and September 20 there were no further updates. Initially they tried to tell me the problem was with staff shotages at US Customs. After a month and inquiries I realized there was no shipment and I was being SCAMMED. I asked for a full refund but have heard nothing.
By DR JOHN H B.
Response from Laptopbatterydirect· Jan 23, 2024
Dear Customer We sincerely apologize for the inconvenience you've experienced with the delay in your order, and we appreciate your patience. Upon reviewing your case, we understand the frustration caused by the shipping issues, and we acknowledge that our initial communication regarding customs delays was not accurate. We take full responsibility for the inconvenience this has caused. To address this matter promptly, we have initiated the refund process for your order. please contact us. We understand the importance of timely resolutions and want to assure you that we are taking corrective measures to prevent such issues in the future. We appreciate your understanding and value your feedback. If you have any further concerns or if there's anything else we can assist you with, please feel free to reach out. Thank you for bringing this to our attention, and we apologize once again for any frustration caused. Best regards, laptopbatterydirect.net Team
I just had a few days in Phoenix and it took so long that they never gave me the arrival date. I lost money and they never minded. Terrible service
By Ariel D.
Response from Laptopbatterydirect· Jan 23, 2024
Dear Customer We sincerely apologize for the delay in the delivery of your order and the inconvenience it has caused during your time in Phoenix. Your satisfaction is our priority, and we understand the importance of timely deliveries. Upon reviewing your concerns, we want to assure you that we are taking immediate action to address the situation. Our team is investigating the delay and working to expedite a resolution for you. We understand the financial impact and inconvenience this has caused, and we are committed to finding a satisfactory resolution. A member of our customer support team will reach out to you shortly to discuss possible solutions, including compensation for the inconvenience. If you have any additional details or specific preferences you'd like us to consider in resolving this matter, please feel free to respond to this email. Once again, we apologize for any disruption to your plans, and we appreciate your understanding as we work to rectify this situation. Best regards, laptopbatterydirect.net Team
The battery was a perfect match for my laptop. So happy it was partially charged and quickly completed it when I plugged it in. Great service. Thank you!
By Kathy Crosby M.
Response from Laptopbatterydirect· Jan 23, 2024
Dear Customer, Thank you very much for your kind review! I'm glad to hear that the battery matches your laptop perfectly, and glad it's already partially charged and completes the charge quickly when you plug it in. We have been committed to providing high-quality products and services, and your satisfaction is our greatest pursuit. If you have any further questions or need assistance, please feel free to contact us by email or phone. Thank you again for your trust and support! Best regards! 😊 laptopbatterydirect.net Team
The internal battery failed to keep a charge longer than 30 - 45 minutes. I took my laptop in to Best Buy where I have tech support and they ran a diagnostics on my laptop and said that the internal battery failed. They gave me another company where I could purchase one since Acer doesn't carry them for my laptop and they would install it.
By Vicki Herndon B.
Response from Laptopbatterydirect· Jan 23, 2024
Dear Customer, Sorry to hear about your battery issues. We understand that this may cause inconvenience to you. You've sent your laptop to Best Buy for technical diagnosis and learned that the internal battery has failed. They also have a recommendation from another company to purchase a new battery and are willing to install it for you. In this case, we recommend that you replace the battery as soon as possible to ensure that your laptop can be used normally. If you need further technical support or advice on purchasing new batteries, please feel free to contact us. Thank you again for your feedback, we are always committed to providing quality products and services. good luck! Best regards! 😊 laptopbatterydirect.net Team
As soon as i connected the battery into the laptop, it started smoking. Thank God i was able to Unplug it without it blowing up in my face. When i felt it, it was hot ans smelled burned. I will not be using this battery
By Olga
Response from Laptopbatterydirect· Jan 23, 2024
Topic: Response: Laptop battery issues Dear Customer, Sorry to hear that you are experiencing serious battery issues, this is obviously an abnormal situation. In this case, your safety was paramount and you took immediate action and avoided greater damage. Our after-sales service has contacted you. and attach relevant details. We will handle it for you immediately. Additionally, we will investigate the matter thoroughly and take necessary measures to ensure the quality of our products. If you require any further support or information, please feel free to contact us. Thank you again for your feedback, we value your opinions and experience. Best regards! laptopbatterydirect.net Team
