Lane HealthReviews of lanehealth.com

Perfect for copays and prescriptions

Easy process

The issue with Walmart pharmacy was finally resolved and I could purchase my medicine.

Lane health pulled my one time monthly payment out of my account over 27 times one the due date and drained my account and I have 67 more attempts to them still trying to draw more money out of my account but there's none left

For WHATEVER reason these people are the hardest to get in touch with!!!!

Cannot get in touch with them. My account is locked and my physical card is locked. No purchase has been authorized so I haven't been able to use my account. Several phone calls and emails have gone unanswered.

Kimberly was so helpful, bubbly and kind - hands down one of the best customer experiences I have ever had. She was able to help me access my account, easily answer questions about my Dependent Care FSA and HSA Accounts, and extended the offer to help me again should I ever need it. She even called me after hours on a Friday to make sure I had everything I needed - very much appreciate her.

Update: just received an email that lanehealth.com flagged this for defamatory content. This should tell you a lot about the service they provide as the review is clearly not defamatory but fact driven. Glad I never used the card. Even worse I am seeing post warnings that other posts were similarly flagged or for illegal content when they were nothing but the upmost respectful and truthful. This is concerning and you will see my review along with others seem to have the same issues. Lack of support/communication. Original review: You'll get your account quickly, but good luck getting answers or help or support. Also limited to the USA so the whole any expense the IRS allows they do is not entirely correct. IRS allows you to use FSA/HSA for our of country procedures that are legal in the US and of course necessary and not cosmetic or something. Still deciding tlif I should keep my account cause the really only good thing is interest free for 12 months for emergency visits at hospitals but mostly everything else is 4 months then you start racking up fees and interest.