LandedReviews of landed.com

People at Landed are very friendly, professional, and prompt. In this fast-moving housing market, it is always good to know that I can get assistance when I need it. I had a good understanding of the company before I signed up for the program and its business concept made sense to me.

We recently used Landed to help us purchase our home in Hawaii. The process was a lot easier than expected thanks to Landed. Everyone on our team was so helpful and kind. Most of their work was behind the scenes, making sure all documentation was in place which made our lives a lot easier. We highly recommend Landed if youʻre an educator looking to buy a home in a high cost area!

I am grateful to Landed for all their help. They stuck with me through years of house hunting. The folks there are always cheerful, patient, knowledgeable, and patient.

Overall they answered all the questions I had. Explained everything about the process so that I was more informed and understand exactly what would happen. They were very knowledgeable and let me know what steps I needed to next take and assured me how much they are there for me to help me reach my goal when I am ready.

Great Team I feel confident knowing my Landed team has helped me through this process and will also help me with the mortgage of my new condo. Thanks so much! Elizabeth

Great training and customer service. The support needs to be to help you qualify for the program to include how to save money in this current economy

It is great to get you into a home in which you may not normally be able to get into. However, there are several complications that can come with using Landed, such as there are with any partnership. For example, getting refis are not as easy to do with Landed as your partner. Not to mention how complicated the buyout process is to end your contract with them. I understand that they have to have a system in which to make money, but their process seems very unfair, or more importantly, it is unclear how unfair it is. For many people (us including) we would still choose to use Landed knowing how unfair they were because moving into a home we wanted was worth it for us. However, finding out after the fact makes you feel like you've been conned and that is not a nice feeling. Note that we did this 3 years ago so some of their policies may have changed since then. So after about 6 months in our new home, several improvements and rates dropping we decided to refi and with our new equity, buy out our contract with Landed. Now, Landed said at the time that they don't get credit for improvements we made on the house. However it seems that in the appraisal process they can't (or won't) seem to give specific values to home improvements. They will say it adds to the value of the home, but not how much value. So even though we added siding to the home (which according to the appraisal reports made our 50 yr old home look 10 yr old), full solar panels, insulation, an AC unit and new top of the line energy efficient furnace, because the appraiser would not give a dollar value to those improvements (and they would not use the dollar value we spent), Landed would not give us credit for any of them. So I had to get my own appraiser, which was about 75K less when not factoring in those improvements. However, this was not good enough so we needed a 3rd appraiser and finally after many back and forth emails and then to eventually a supervisor we finally settled on a price somewhere in between. So I would recommend Landed for some people, but encourage you to read up and know all the details of the buy out contract, particularly in terms of improvements you make.

Impressive Support We have been so impressed with the professionalism, knowledge, and responsiveness of the Landed Team. Their work and service has made it possible for us to purchase our home. I would most definitely recommend them to friends and colleagues.