I purchased a puppy from Sarah Yoder…
I purchased a puppy from Sarah Yoder through Lancaster Pups. I was assured that he had been fully vet-checked, vaccinated, microchipped, and was in good health. Sarah specifically stated that he had a microchip and instructed me to scan a QR code and pay a lifetime registration fee for it. Unfortunately, these claims were false. After bringing him home, I discovered that my puppy is ill and was showing severe signs of neglect and possible abuse. He was extremely fearful of people and his surroundings. Based on his condition, I genuinely believe he may not have survived much longer had I not taken him. I provided Lancaster Pups with official veterinary and laboratory records confirming that he has no microchip, has received no vaccinations whatsoever, and is not in good health. Since purchasing him, I have spent more than three times the original purchase price on veterinary care. Despite presenting this documentation, Lancaster Pups informed me that this is not their responsibility. In my experience, Lancaster Pups is knowingly selling sick dogs, potentially sourced from puppy mills, and providing falsified or misleading medical information. This situation raises serious concerns about fraud and deceptive business practices.
By Susan N.
Response from Lancaster Puppies· Mar 18, 2026
Hi there, we're truly sorry to hear about what you and your puppy have been through. No one should have to deal with a situation like this, and we appreciate you sharing the details with us. We take reports of misrepresented health information very seriously. When breeders provide false claims about vaccinations, microchips, or overall health, it goes against everything we stand for as a platform. We want to make sure this is fully investigated. If you haven't already, please send your veterinary records and any communications with the breeder to [email protected] so our Trust and Safety team can review the account and take appropriate action. We also strongly encourage all buyers to use our Pet Payments service, which holds funds in escrow until you confirm the puppy has arrived healthy and as described, providing an added layer of protection. We're glad your puppy is in caring hands now, and we hope he continues to recover well.