Disappointing Quality
I am disappointed with the quality of my rings; some of the finishing is not great and one of the five necklaces I bought has already come apart before I even opened the parcel.
By STEVE
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
300 reviews
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Virtal Guitar is listed under Jewelry & Watches in Kansas City, Missouri.
Virtal Guitar (lajerrio.com) has 300 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
300 approved reviews, newest moderated first
I am disappointed with the quality of my rings; some of the finishing is not great and one of the five necklaces I bought has already come apart before I even opened the parcel.
By STEVE
My ring is absolutely stunning!!!
By S C.
Stones do not shine as in photos ordered from.
By Jacqueline B.
Thank you for the ring my wife really appreciate it she love it thank you again
By Bobbie C.
Have ordered multiple items from this company,very pleased with items. However when I received package in mail there was a very large hole in outside shipping package and one package inside was also ripped,but all items were in perfect condition.
By Lisa
Love my jewelry!!!!
By Amy J.
Horrible quality, waste of money 👎🏻
By Guest
I did not receive the ring I ordered. It was similar but not the same. The band was set in stones which was both uncomfortable and cheapened the look of the ring. I wrote to you, but did not get a response. I did reorder the ring I wanted, but will be very unhappy if you send another like I got.
By Glenda