Beautiful rings and packaged with class
Beautiful rings and packaged with class
By Michelle G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
300 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Virtal Guitar is listed under Jewelry & Watches in Kansas City, Missouri.
Virtal Guitar (lajerrio.com) has 300 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
300 approved reviews, newest moderated first
Beautiful rings and packaged with class
By Michelle G.
The product was not to my satisfaction, and it took for ever to arrive. The polish the gave the ring was awful that the silver part showed the copper material and the little diamond missing.
By Maribel R.
They were soo nice and willing to help when I made a mistake on my order!!
By Samantha I.
Response from Virtal Guitar· Sep 7, 2019
Thank you for your kind words! Best regards, Lajerrio Jewelry
Return policy suvks. Take you through all types of changes. You think you're ordering from a US company but factory is in China. So you have to pay this huge cost to return to China. One ring was beautiful the other was cheap looking and too small.
By Redmisty
Fantastic customer service (thanks Ivy!), beautiful ring, great packaging. I will definitely order more and highly recommend!
By Dana Alderfer O.
Tho I have only got to try it on to make sure it fit, my wedding is Oct 12. Its looks amazing and I'm so excited to get to show it off.
By Mandy
Response from Virtal Guitar· Sep 7, 2019
We're so happy to hear this! Best regards, Lajerrio Jewelry
Jewelry is very fake looking would not recommend
By Randi B.
Response from Virtal Guitar· Sep 7, 2019
Hi! Randi , we apologize for the inconvenience. Please contact us via Email, so we may help you. Best regards, Lajerrio Jewelry [email protected]
Comes from China, my ring didnt have the sparkle as picture showed. They hassled me about return even tho add says 30 day. Had to go through my pay pal to get resolution. Felt like false advertising.
By LR