Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
567 reviews
LahomeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lahome rugs are machine washable and crafted with our signature Cloud-Soft™ comfort, bringing warmth and coziness to your home. Every rug comes with a built-in non-slip rug pad—no need for extras—making them safe and convenient for families with kids and pets. Designed to be stain-resistant, foldable, and durable, our rugs combine everyday practicality with timeless style. At Lahome, we’re dedicated to blending aesthetic design with comfort, creating rugs that make your home feel as beautiful as it is welcoming. With free shipping and 30-day hassle-free returns, it’s easy to find the perfect piece for your home. Explore our collection today and bring warmth, beauty, and comfort into every corner of your space.
Lahome (lahomedecor.com) has 567 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
567 approved reviews, newest moderated first
Hello, After being sent the wrong rug by accident I am happy to report that I have been promised a full refund. I was also told to keep the rug that was sent by mistake which I thought was generous. I appreciate the customer outreach to help settle the issue. It speaks well for the company. Best, anna
By Anna G.
The rug itself is beautiful and perks up my living room.
By Marcia S.
Rug came quickly, vibrant colors, super soft. Very pleased with this purchase.
By Jessica
Rugs are thin and flimsy. It is a print on fabric like a blanket then seen onto rug backing. Product won't last long. We had one session of cleaning a spot and the fabric is all stupid now. Horrible. Don't buy. Not quality at all.
By Impress Me I.
Response from Lahome· Mar 5, 2026
Dear friend, We're truly sorry to hear about your experience and appreciate you taking the time to share your feedback. 😔 Quality and durability are important to us, and it's disappointing to learn we missed the mark for you. If you're open to it, please DM us your order information so we can make things right. We'd love the opportunity to address your concerns directly. 💛
great rug good texture and feel under foot; nice size and adds a nice touch to the bedroom floor
By Rose M.
After ordering, I was nervous seeing several reviews stating Lahome was a scam and people weren’t receiving the product as advertised. I received mine yesterday and I was so surprised. The quality was way beyond what I expected. It’s soft, thin but has a nonslip backing. I was essentially expecting a misprinted blanket after seeing other reviews and that was not the case. I did find that the pricing was not uniform across platforms. On their website, it was $200 and on Amazon, it was $120. Guess where I ordered… I brought it up with customer service and they responded within two days offering a 20% refund. I’m very pleased with my experience with Lahome,
By Kylee P.
I wasn’t entirely happy with this rug and was only offered a partial refund. Be warned that they don’t accept returns. The rug has no nap and my vacuum doesn’t glide across- it gets stuck on the rug.
By Christina T.
Response from Lahome· Mar 5, 2026
Dear Christina Tolomei, Thank you for your feedback. We’ve responded to your concerns via email—please check your inbox (including spam/junk folders). If you have any further questions, please reply directly to our email and we’ll provide immediate assistance. Have a good day.:)
The costumer service was amazing and helped me retrieve my order!
By Olivia B.
