I ordered a dress for my mum and it…
I ordered a dress for my mum and it came nothing like the picture!! Its scum and I can’t even return it. Don’t order from this site
By Kamelia V.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
141 reviews
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Ladypromdress (ladypromdress.com) has 141 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
141 approved reviews, newest moderated first
I ordered a dress for my mum and it came nothing like the picture!! Its scum and I can’t even return it. Don’t order from this site
By Kamelia V.
I’m so in love with the dress I ordered. It was more than I expected. So worth the purchase!!!
By Sabrina A.
I’m so happy my daughter loved her dress it came fast and fit perfectly…
By Kareemah T.
Poor quality of material and work. Design is nothing like the picture. Would not recommend to anyone
By Fonda W.
After telling them what I wanted they sent the custom dress in a timely manner. I will definitely use them again the future.
By Sheila B.
I loved the customer service, u got emails explaining what they needed and communicated with me about my sisters prom dress. I was expecting a different top design ( it looked a bit different from what I seen online) but overall we loved it. She looked amazing prom night. We still had to make adjustments to it even tho we sent measurements but no biggie. I would definitely order again from here.
By Mayra A.
this dress was amazing. it came really fast. just make sure you send your measurements in
By jada H.
My daughter and I absolutely loved her dress! True to size as well
By Natasha W.