LadyjacketReviews of ladyjacket.com

It did take a long time to receive my order and the communication was very poor, but eventually I did receive it and it’s my FAVORITE jersey. I absolutely love it. I do agree that the one-star reviews from people ordering at the holidays and complaining about taking too long are pretty silly.

Ordered a jersey on November 26, 2024. It never arrived. They kept saying it will ship soon. Do not order from them.

If you like counterfeit goods this site is for you! I ordered a customized jersey and it came within a few weeks. Once received, I could immediately tell that it was counterfeit. The quality of the jersey was okay but the coloring was off. I placed a complaint with PayPal and was able to communicate with the company to dispute my charge. The company advised me that it’s listed on the website that they sell counterfeit goods. After going back and forth, the company promised a refund if I closed my complaint. I closed the complaint with PayPal and now they are stating that their “payment gate is full” and to place a charge back with my bank. Lesson learned! Not a good place to order from. I’m sure that I will not be refunded since the complaint was closed but I will see what happens! Just go to a legit store and spend the money on what you want!!

Paid 79.for a jersey for my grandson and when he went to put on for school one morn he noticed there were snags in long line in material and showed under shirt thru holes. I sent them 4 pictures and never heard a word, refused to answer emails nor return calls. This place shldnt be allowed on internet! They do not operate truthfully only get you to order then just keep your money!

Yeah if I could give them a 0, I would too.

If I could give the business a rating of 0 I would. I ordered a custom jersey before Christmas and was guaranteed delivery. The tracking information never updated and the wrong jersey eventually arrived. I reached out multiple times with no response after ordering and receiving the wrong order. I opened a dispute with PayPal and they finally responded. They offered to replace the wrong jersey and said it would ship in 2 weeks. It did not. They requested I close the dispute so they could proceed with shipping the correct jersey. The New Jersey arrived and it was the same jersey they had already sent, not the custom jersey I ordered. Now they are back to not responding. Terrible customer service. Would not recommend.

If I could give negative Stars I would. This site is nothing more than a scam. Plain and simple. Please go to the Better Business Bureau and with online fraud FBI investigations. They have been taking money from people for many many months now and leading people to believe that their item has been shipped by giving false and fake tracking numbers that lead to nothing. I ordered a jersey for my son in december. They have given two false tracking numbers at this time that have led to nothing. I have filed two complaints with two different organizations above. They have not refunded my money and they do not contact me. It's time that this company is shut down. Anyone who just left a positive review for this company is part of this scamming company. They are not sending out anything nor are they producing anything.

I feel bad for the situation your store is in right now. The long shipping time has made some customers lose patience and leave harsh reviews. But I totally get it—my order was custom-made, so I knew it would take about 3-4 weeks to arrive. In the end, the jersey finally came, and it looks amazing! The stitching is super "clean", and I’m really happy with it. Just wanted to leave a good review and hope that other customers waiting for their orders will see this review. Wishing you the best of luck with your store!