Dress was superb
Dress was superb, better than described!
By Shaunna A.
Response from LBT· Aug 25, 2022
Shaunna, Thank you so much for sharing your positive feedback! We are so happy you love your dress :)
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
64 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LBT is listed under Costume & Wedding.
LBT (ladyblacktie.com) has 64 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 28 reviews with 5 stars · Clear filters
Dress was superb, better than described!
By Shaunna A.
Response from LBT· Aug 25, 2022
Shaunna, Thank you so much for sharing your positive feedback! We are so happy you love your dress :)
Lady was very helpful and kind. My favorite prom place!!
By Deryn F.
Response from LBT· May 10, 2022
thank you for visiting us! We truly appreciate your business. We hope you have a wonderful time at your special occasion!
This was the first dress I have ever ordered online and it was absolutely perfect! I got the lyra gown and it was beautiful! Shipping was extremely fast and the quality of the dress is unreal! I am completely in love Lady Black Tie and will be buying dresses from her from now on.
By Sara
Response from LBT· May 10, 2022
We are so happy to hear this! Thank you for sharing your positive experience!
Amazing selection of dresses with amazing quality!
By Leah
Response from LBT· May 10, 2022
We are so happy to hear this! Thank you for sharing your positive experience!
I found the perfect Portia and Scarlett gown for my daughter’s prom. It arrived In three days and the gown is absolutely beautiful and fits perfect. I am so glad I took a chance on purchasing from this site.
By Temeka F.
Response from LBT· Mar 22, 2022
Hello Temeka, Thank you for sharing your positive experience! We're so glad you found a gown you love and we hope your daughter has an amazing time at her prom! Kindest, Lady Black Tie
My daughter found a dress in a local shop that she loved except she wanted it in red and they didn't have it. She found Lady Black Tie online and saw the exact dress she wanted. We ordered the dress on Wednesday and received it Saturday! It is beautiful, exactly what she was looking for and $60 cheaper through Lady Black Tie!! I must admit, I initially had some reservations about ordering after reading some negative reviews but I'm so glad I went forward with the purchase. The dress is exactly what she wanted, fast shipment, and easy tracking through the USPS tracking number I was provided in my confirmation email. No need to download any app. We will definitely order from this shop in the future!!
By Jamie H.
Response from LBT· Mar 8, 2022
Hello Jamie, thank you so much for sharing your positive experience! We are so glad your daughter found a dress she loves and feels beautiful in. We hope she has a great time at prom! Lady Black Tie
absolutely blown away with this company! I've never recieved faster shipping, quality dresses that fit perfectly!! and such a beautiful selection of dresses! ordered my dress Tuesday night and recieved it Friday morning. I have an athletic build but extremely large breasts. I fit a size 6 pants and a DDD42 on the top (not a blessing it's a curse)! it's damn near impossible to find a dress forgiving to my bust while also eccentuating my 24 inch waist and 30 inch hips. I bought the Khaleesi dress in steel blue and the Giselle dress in mustard yellow in a size ten. The Khaleesi dress was perfect in a ten because I could also adjust the waist to fit while also giving my breasts a comfortable fit (with some serious side boob action) ! as for the mustard yellow Giselle dress it is a bit tight around the bust but loose around the waist but still looks fantastic and is still comfortable. these dresses aren't stretchy so please pay close attention to the size chart.
By shannon W.
Response from LBT· Oct 3, 2021
Hi Shannon! we're so glad we could help you find a dress for your special occasion! Thank you for sharing your experience!
Very disappointed to have received another customer’s invoice and dress. Now I have to go through the trouble of returning it (no return label) and wait for store credit to get the $140 dress I paid for. I appreciate the fast shipping, but I would have rather waited another week if it meant receiving what I ordered! Update: mistakes happen. I’ve been given a return label and my dress will be shipped today. Thank you. Excellent customer service!
By N T.
Response from LBT· Sep 18, 2021
Hello N.T! We're sorry your order was less than perfect! Please reach out to [email protected] so we can escalate your inquiry to a manager. We do cover shipping cost when this occurs & we will get your correct order shipped to you with expedited shipping! Kindest, Lady Black Tie