Awesome people
They worked with me in a severe time of need.
By Donny J.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
315 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ladder Loans are invitation-only installment loans for responsible people like you who are looking to pay off higher interest loans. These fast and hassle free loans are designed to save you interest and help you pay off your existing loans faster.
Ladder Loans (ladderloans.com) has 315 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
315 approved reviews, newest moderated first
They worked with me in a severe time of need.
By Donny J.
I had a really good experience when I reached out with questions.
By Milazzo T.
I had a wonderful experience at ladder loans! Every question I had was answered and addressed! No beating around the bush. Just straightforward and simple. I love the customer service I received, considering this was my first time working with a loan agent! I appreciate the services.
By Khawwah W.
Ladder Loans customer support staff and service are wonderful! They answer all questions and concerns thoroughly, accurately, and professionally.
By Dallin D.
I had a wonderful experience with Ladder Loans! with outstanding customer service who were extremely patient and helpful guiding me through the loan process with ease. All my questions were promptly and they made sure I understood every detail. Also, the application process was smooth and effortless. I highly recommend Ladder Loans to anyone in need of financial assistance. Their professionalism is exceptional. Five stars all the way!
By Lee-Roy N.
Are these people even qualified to analyze my credit report and advise on my personal finances? They barely even do loans - they just bully you into thinking you cant afford your bills anymore ...while trying to persuade you to stop paying your credit cards so they can settle your debt for half of what you owe??... Your credit goes down the drain and GOOD LUCK trying to get financing in the future
By Lena
Response from Ladder Loans· Jul 11, 2024
We are sorry you had a bad experience. Can you contact me to further discuss what happened so we can address the issue you experienced. Please email me at [email protected] so I can reach out to resolve this issue with you.
I reached out to their customer service team and the specialist assigned to me answered all my questions about their loan services. I would recommend them to those who are looking to settle their debts in the most stress-free way possible.
By Jason
I had a fantastic experience with this company. Although, I experienced a little issue with the business mode of operation specifically on the interest rate but the customer service was able resolve that and help me secure a loan for my small business.
By Betty N.