Lactation ConnectionReviews of lactationconnection.com

Response from Lactation Connection· Mar 8, 2021

Thank you for your feedback, Tamara. Unfortunately since we are in Texas, your package was stalled due to the UPS overload during the aftermath of the unprecedented winter storms in February 2021. Although UPS does not guarantee deliveries affected by weather, we refunded you $27 promptly as you said. We do again apologize for the delay as it was beyond our control.

Response from Lactation Connection· Mar 4, 2021

Thank you for your feedback, Henry. Due to the nature of our business which is selling hygienic breast pump parts, we hope you can appreciate that for the protection of our customers, we cannot accept returns. We understand big box stores do, but when you shop at Lactation Connection you can be assured that the part you are receiving is a brand new unused breast pump part. In order to assist you, we had previously sent you a $6 off coupon to help you get the part you need instead of the $9.99 item you ordered by mistake. Best wishes!

Response from Lactation Connection· Mar 4, 2021

Hi Mary! Thank you for your feedback. You are correct that these bras were marked final sale at $9.99 during the pandemic and we are not accepting returns for the health and safety of our customers and employees. Sizing can be very subjective however, so we do want to help you. If you would like to join us in donating to a local pregnancy center, please reply to your order confirmation with the donation receipt and we will refund 50% of the price of the donated bras. Have a safe day!

Response from Lactation Connection· Mar 3, 2021

Thank you for your order and your kind words! We look forward to serving you again soon!

Response from Lactation Connection· Mar 3, 2021

Thank you for your kind words, Brandon! We look forward to serving your family again soon!

Response from Lactation Connection· Feb 7, 2021

Thank you for your review and your order, Rebecca! So happy we were able to get your items to you quickly and we look forward to serving you again in the future!

Response from Lactation Connection· Feb 7, 2021

Thank you for your order and your kind words, Monica! We look forward to serving you again soon!

Response from Lactation Connection· Jan 25, 2021

Thank you for your kind words, Elizabeth! We look forward to serving you and your family again in the future!