Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
546 reviews
Lacrosse FanaticSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Lacrosse Fanatic! We’re a family-owned business providing athletes with the highest quality lacrosse equipment available online. Whether you’re just beginning with this fantastic sport or play professionally, we have the gear and apparel you need to play your best. Our team is comprised of former high school, travel team, college, and professional lacrosse players and coaches. So, you can rest assured that we know what we’re talking about and will provide detailed and customized services for our customers.Explore our online lacrosse store, or visit us in person at our location in Sacramento, California. We hope to be your go-to shop for all your lacrosse equipment needs and look forward to helping you find what you’re looking for.
Lacrosse Fanatic (lacrossefanatic.com) has 546 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 18 reviews with 4 stars · Clear filters
Friendly experienced staff; knew what they were talking about and the products on hand. Very confident that we will be back.
By T.M.D
Response from Lacrosse Fanatic· Nov 8, 2022
Thomas, Thank you for shopping with us. Our staff loves lacrosse and is always happy to share their expertise as they help families to understand all of their purchasing options and make the best choice for their family. We look forward to helping you again next time.
Update: After a response from Lacrosse Fanatic I do realize that the issues were beyond their control. I have changed my rating to 4 stars as this should not be a reflection of Lacrosse Fanatic as a company. The oversight on the decals is direct from the manufacturer and not Lacrosse Fanatic. I appreciate the speedy response. Ordered a custom helmet. Turn around time was longer than expected. If you or suppliers are having delays, a note stating such would have been appreciated when ordering. Also, when ordering custom helmet, they can’t provide tracking because it comes direct from supplier. Additionally, helmet arrived missing decals that had been ordered in the customization. I don’t like giving bad reviews but it just seemed to be one thing after the other. Still haven’t received confirmation that the decals have or are being shipped out.
By Ronnie P.
Response from Lacrosse Fanatic· Jun 8, 2022
Ronnie, Thank you for shopping with us. And unfortunately you are correct. There was an issue with the manufacturer having some supply chain issues that caused the delay of some custom orders. It was only certain options that were effected and neither we nor they had a precise timeline on when these parts were going to be available. As for the missing decals, that was an oversight by the manufacturer and we have requested that they send them out to you ASAP. We apologize for any inconvenience this has caused and deeply regret that this circumstance happened in the first place. We have been assured that their issues have been resolved and moving forward they should be back to their standard delivery times, but I realize that doesn't help with your situation. Again, please accept our sincerest apologies for not being able to provide you with the 5 Star shopping experience that we strive for, and that thousands of customers have received.
Was very good
By Trey P.
Response from Lacrosse Fanatic· Apr 25, 2022
Trey, Thank you for shopping with us. We glad you are happy with your purchase. Please let us know the next time you need any lacrosse equipment.
Neither your website, nor the email confirming my order nor any materials received with the order provides any information regarding how to make a return. Am I supposed to call you to get this information?
By Joe H.
Response from Lacrosse Fanatic· Mar 21, 2022
Joe, Thank you for shopping with us. I am sorry to hear that the pads you ordered need to be returned. I am also sorry that you didn't find the returns page on our website to be helpful. We don't have a formal RMA system, so please just send the pads back to us with your order number included and as soon as we receive them we will process your return and refund the cost of the pads. As I'm sure you understand, once we've done this it will take 3-5 business days for your bank to credit your account, but that is beyond our control. I apologize for any inconvenience.
Limited options for what we were looking for and the “kid” helping us had limited knowledge and only suggested 1 stick for my daughter who was looking to upgrade. I believe I purchased a good stick after spending a little time using it so that’s a huge plus to help make a decision.
By customer
Response from Lacrosse Fanatic· Feb 21, 2022
Thank you for shopping with us. We're glad you were able to find a stick that you like. I'm sorry we didn't have a bunch of different options for you and your daughter to choose from. Supply chain issues have impacted our selection all year. But trust that we are doing everything we can in our effort to have the equipment to right fill all our customer's needs.
The item has not been received yet, so can not give full evaluation
By Donald J.
Response from Lacrosse Fanatic· Dec 8, 2021
Donald, Thank you for shopping with us and for your review. It is understandable that you haven't received your order yet. You purchased a custom helmet just over 48 hours ago. These items are built to order by Cascade and will drop ship directly from them once it is assembled. We hope you will be as satisfied with your new helmet purchase as all of our other customers have been. Thank you again for your business.
Great product. Fast service. Needs free shipping.
By Erin A.
Response from Lacrosse Fanatic· Nov 29, 2021
Erin, Thank you for your feedback. Typically we do offer free shipping and our minimum purchase to receive it is the lowest in the industry. But with all the other sales and promotions we are running during this holiday weekend, we had to temporarily suspend that offer. But we appreciate your business and can assure you that our industry-leading free shipping program will be back soon.
Good experience. Showed up on time..
By Jim Z.
Response from Lacrosse Fanatic· Nov 15, 2021
Jim, We appreciate your business and are happy to hear that your order arrived as expected. We look forward to assisting you in the future.
