No customer support
Size guide was inaccurate and no response from customer support for exchange after multiple attempts to contact
By JP
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
31 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We sell no tie shoelaces
Laceez Inc (laceez.com) has 31 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 5 reviews with 1 star · Clear filters
Size guide was inaccurate and no response from customer support for exchange after multiple attempts to contact
By JP
yet to receive anything.
By Neil G.
The tips of the lace brake off easily.
By Jenny M.
I received a wrong size. I sent an email regarding the issue but no response from the customer service. Very disappointed experience!!!!
By Sandra H.
The large laces were shorter than the medium laces. Response when I asked for help was “yeah some are longer than others” and asked me to do a bunch of legwork measuring laces and shoes.
By JB