LabyrintheventsReviews of labyrinthevents.com

Arrived to the venue to be greeted with a card machine and a rude member of staff demanding £30 each "late fee" when we realised this wasn't a joke and questioned it she immediately reduced it to £15 and threatened to raise it to £45 each if we didn't pay. This was not clearly communicated upon purchasing the tickets, different people were charged different amounts and it seemed like they were just trying to grab what they could out of sheer greed. The venue clearly was not full so the need for these charges were pointless. Small print hides a not so small charge which is only sent out AFTER the transaction has taken place. poor response through email complaint and blatant lies that not a single other person has complained.. do better!!!

Lovely surprise at the Moby show: an extra £30 at the door because I missed a tiny “Pre 3pm” restriction that apparently came with a not-so-tiny late fee. The £30 charge wasn’t made clear to me when buying the ticket, but somehow I was expected to discover it through FAQs and linked terms. Nothing says “great customer experience” like paying extra at the entrance for a condition you didn’t properly understand. Very disappointing.

It was a con! Apparently, they had organised entry by time, but this was communicated poorly. On arrival, there was a guy at every queue armed with portable card machines with instructions to charge extra £50 per person. Obviously the event was not sold out. We were outraged and expressed no intention to do so. We were then sent to a manager who asked if we wanted to speak to the promoters. We were then taken to two people behind a portable table, who didn't seem to speak much English, who pointed us to ground staff. A reduced fee of £30 was offered. By the time we got back to the portable cash machine they were willing to accept £15 per person. So the fee went from £50 to £15 in about 10 minutes. Seems like they were just trying to rob anyone of anything they could get their hands on. There was no need to have panicked about a mad rush since the place was by no means full. Such a poor use of a great venue. stage blocked the views of the river, The space really bad organised in general, no space to chill with food and drinks. The other DJ's that play were not worth the bother. Cans of beer at £7 each. Absolute con

The Moby show was INSANE. The venue is incredible, the production and experience were 10/10. Great food and drinks too. I’ll be back

I have been to 4 events this summer and it was the best vibe. Great sound. Food, I felt safe. Good vibes only

The BEST festival I’ve been to. Such an incredible location, amazing production and sound, and everything was so seamless from start to finish. Barely any queues, loads of great food and drink options, and just such a good atmosphere. Honestly couldn’t fault it - and can't wait for next year! Thank you Labyrinth!!

Simply said - Labyrinth on the Thames knocked it out the park. Moby was pure emotion. The Unesco setting, organisation, music and people made a magical night one of the highlights of this summer. I will be back in 2027. LEGENDARY and thank you!

Poor event infrastructure and organisation My experience is about Moby at the Old Royal Naval College. The venue is beautiful, but not a lot was done to make it a comfortable and enjoyable space for people who had to spend up to 6 hours on the grounds before Moby came on (ticket entry was staggered and some had to enter before 3pm): - not enough places/tables to sit, so people had to sit on the hard dusty limestone floors of the College grounds. - Generally nothing to do for such a long time, aside from eating/drinking and listening to a DJ in the background - all without a convenient place to actually do all those things - Worst portaloos I've seen in my life - when it got dark you had to use your phone flashlight since there was no light inside the portaloos - No organised queue for the toilet area generally, extremely dirty Do better