they took 7 weeks to ship item
they took 7 weeks to ship item . then non responsive once i returned it . waited until LAST day of apple dispute to respond , COMPLETELY A SCAM
By jen M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
27 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
La Bella is listed under Jewelry & Watches.
La Bella (labella.com) has 27 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
27 approved reviews, newest moderated first
they took 7 weeks to ship item . then non responsive once i returned it . waited until LAST day of apple dispute to respond , COMPLETELY A SCAM
By jen M.
Don’t trust this company brought nano rings sent a tiny amount when asked for a refund stopped replying it’s a scam company do not use
By Melissa
Bought a set Labella flats. One flatwound sting (A) was dead and had a rattling sound after I restringed my Fender Pbass. Contacted Labella customer service with the issue. They replied with some questions, which I replied. After that dead silence from the company. I've reached out to them again but they just stopped answering. Too bad with the customer service, who just could have solved the issue. Lucky there are plenty of string manufacturers out there. Labella won't get a single penny from me in the future.
By Peter N.