I want to see the rental agreement
I want to see the rental agreement, not this survey.
By Edwin W.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
122 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kyte is listed under Vehicle Rental.
Kyte (kyte.site) has 122 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
122 approved reviews, newest moderated first
I want to see the rental agreement, not this survey.
By Edwin W.
It's the worst company i've ever used, they will cancel your car a minute before your booking have to start for no reason at all, and you can talk to the president easier then talking to kyte. don't use them if you want a car!
By asher
I have rented cars from kyte since last year and this was my first disappointment. The car was not clean. It had broken junk in the back under the seat and the surfer who delivered it forgot to leave the keys. So, arriving at my destination I realized they were not in the well and had to contact kyte. The only way to do that was through chat as when I called customer service the guy couldn’t help me. It took quite awhile to get through with the chat ( you need to be able to talk with someone) and explain the situation which could have been handled much easier on the phone. Finally the issue was resolved and a driver brought me the keys in time to get to my granddaughter’s wedding. I thank you for that. And applaud the deliver surfer. The car however was given to me with less than 3/4s of a tank, delivered late and the tire pressure indicator said low. So, overall I thank you for getting me the keys and for the wonderful guy who picked up the car when I got home, but there were real problems with the car and its delivery.
By customer
they canceled my account and booking after I paid with no clear explanation. left me with no car. don't count on them
By Mar
The service was great. The surfer was on time. No issue with the automobile. Price was superb. Will definitely use Kyte in the future
By Bobby B.
This was my 3rd time using Kyte and the experience has been excellent every time. The pickup and drop off is the easiest of any car rental service that I have ever used. I am an extensive traveler and cannot wait to use this service in more locations as they expand!
By Nina O.
The Car was outstanding! We could probably be more efficient with the checkin in Atlanta. If it’s only one surfer at the location you could be waiting until they hear the front calling.
By Consumer
Every time I've used Kyte it's been a smooth, professional experience. Cars are always new/in new condition, filled up and clean and the "surfers" have been friendly. Making a reservation and having the car delivered with just a couple hours notice is pretty cool. Will continue using and recommending Kyte.
By Eric