KwikBoy ModzReviews of kwikboymodz.com

I placed my order on December 27 2022 and I didn’t receive my order until March 15 2023. I also had to email the people a few times to check on my order, and wasn’t refunded for my extra attachments I added,which didn’t come with the controller.

I ordered the controller on September 6th 2022, and I have still not received the controller as of 2/10/23. He did communicate with me, but stopped responding after January 7th.

Have yet to receive the product and am confident that the quality will be good but 2 & 1/2 months from payment to shipping is excessive. Customer Service team were prompt in coming back to me but in both times I asked for an update, I was given an amended dates that were then missed.

The main selling point of this controller for me was the customization options for the LED lighting on the controller. I haven’t seen the options they have on any other custom elite controller sites. Controller took about 4 weeks to get due to their lack of communication. They were out of stock of a simple part(gold rings) and could have been reached out to me to ask if I would like to use a different color or if I would like to wait for them to get the gold ones back in stock. Didn’t hear anything from them a few weeks after placing my order so I reached out to them just to get an estimate when it would be done and that’s when I was told about the part that was out of stock. Straight out of the package the D-Pad had a little scuff in the paint. Not a big deal, reached out to KwikBoyModz via Facebook messenger about it and they told me it would be around a month or so to get a replacement. It’s just a scuff on the D-Pad so it’s nothing major but a month to get a new, freshly painted D-Pad? Seems like an excessive amount of time for such a simple, easy fix. I paid a high price for this controller from this site vs other similar sites hoping spending more money would get me a better quality controller, experience, and customer service. I’ve used the controller fairly lightly in the past few weeks of ownership and the LT trigger is already getting stuck down. Obviously the only way for them to fix the issue would be for me to send my controller back to them for who knows how long until they can diagnose and fix the issue or send a new controller. So unless you’re someone that doesn’t actually need their controller and doesn’t mind the possibility that you might encounter issues and need to send it to them for an unknown amount of time, I would recommend checking out some other custom elite controller websites.

Edit: bumped to 2 stars die to quick reply on here from vendor. Will update again when product is received 1 star is due to no communication and its been over 2 months yet my controller has yet to ship. I've contacted before and they said it would ship in a week which was 3 weeks ago. Ever since then I have not heard back nor has my controller left painting. I've emailed twice in the past 10 days with no response.

After a month and a half of waiting for the controller which was fine because they continued to update me on text. When it first arrived it was amazing. Looked great, felt great and was exactly what I ordered. If I was to write my review at that time it would be 5 stars, but I waited until I actually started using this controller before writing this review. After a month of use the “grip” coating at the back literally peeled away from where I rest my fingers at the back. Now my controller has absolutely no grip and the rest of this coating is starting to peel away from the back. I’ve switched back to my original Xbox controller due to how fragile this custom controller is. 200+ dollars on a controller that basically tears itself apart within weeks of continuous play.

It took almost 2 and a half months for them to ship my order. Several problems arose during painting process, many delays and little reason as to why. However, the final product is very acceptable besides a few missing details. Customer support was fast, but not helpful.

It took 5 weeks to receive with poor communication regarding status. This for a controller with no mods. The last status from them was that it was in clear coat process; the controller I received was not clear coated. Based on this experience, I don’t recommend this company.