KUHLReviews of kuhl.com

From my experience, Kuhl has nice products, however, I probably will never buy online from them again. They are clear that returns are customer-paid, but given so many other companies cover shipping, and you can't return Kuhl products to stores like REI that carry the brand, I probably won't ever order online again. I recently ordered shorts that look exactly like a pair I own and love, so I thought it was low risk -- but the fit is totally different and the color isn't like the image online, so I have to do the return for $7.50. I won't repeat that mistake.

Very poor, poor customer service. An item was defective and they made me pay to return it. I had to battle with customer service multiple times for them to take responsibility. I will never shop for Kuhl products again. Every time I contacted them, they didn’t know what I was talking about and never returned calls/ emails when they stated they would. :(

I ordered 4 trousers off the website, paid, got the tracking number etc. - lots of updates from the tracking service, with the final update telling me that the package has been delivered. Unfortunately I did not receive the package at all. I can't get any feedback to any query on the courier company used - other than a generic reply saying that I need to contact the seller, which is proving impossible..

Their customer representative in the UK is probably the poorest I have ever come across and frankly rude. It was not clear that their trouser I purchased would fade and discolour so badly, that I would end up looking like a tramp after the first wash. Avoid, a complete waste of money.

So far, so good! I purchased two jackets—one for myself and one for my wife—and the shipping was impressively quick. We had already checked them out in-store but decided to order online because the floor model had a small snag. Customer service has been excellent so far, and the quality of the jackets seems great. I’ll admit I was a bit hesitant after reading some of the reviews, but our experience has been nothing but positive. For now, I’d say this is great gear and well worth considering!

Like the other reviews, I’ve bought several Kuhl brand products previously. My last purchase was a jacket which the sleeves started fraying after only a few months. I forgot about it in my closet and when I took it out, this winter it got worse really quickly, and I took it in for warranty to a local retailer. Since it was two months past warranty, they refused to help me. Citing that it was normal wear. Kuhl makes very nice looking fashionable clothing. However the quality has gone downhill and I will be avoiding this brand in the future and advising others the same.

Looks good but for the price $365 thought I was getting a warmer jacket. It’s very thin like a spring coat. Totally disappointed

Quality has tanked in recent years! Got a pair of these a couple years ago and liked them, but now they last 3 months tops before a button or zipper breaks. They’ve definitely sold out or something. Try another brand!