Zero communication on delays
Zero communication on delays. Extremely rude when asked about status. Finally did receive the item though.
By Edwin T.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
414 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
I create Youtube videos explaining and translating non-English Pokemon releases in detail. To complement my content, I also offer authentic Pokemon products from around the world on my Web Shop. This gives anyone who wishes to collect Pokemon cards in different languages (e.g. Japanese, Simplified Chinese, Korean, etc.) an opportunity to obtain Pokemon products from other countries. I also ship worldwide, so that collectors from around the world can purchase Pokemon card products in different languages - all in one place!
KrystalKollectz (krystalkollectz.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
414 approved reviews, newest moderated first
Zero communication on delays. Extremely rude when asked about status. Finally did receive the item though.
By Edwin T.
I received my order in perfect condition and it was delivered on time. The product definitely exceeded my expectations.
By Carter
I appreciate the communication for order progress!
By B T.
KrystalKollectz shop is great! Products are shipped in a timely manner and are packaged very well. It's awesome that you are able to purchase Pokemon product in a variety of languages. Her YouTube channel is great as well. You are able to see the product she sells on her shop so you get an idea of what you're getting. I highly recommend ordering from her shop. :)
By Jackie R.
Krystal shipped my Mew deck box promptly. The product was even more beautiful and detailed in person. It was packed securely with lots of bubble wrap. Couldn't be happier with my purchase! Thanks Krystal. 💜
By G M.
So I actually did manage to get a few chances to buy the Espeon Promo Binder Collection, it was unfair of me to lash out without realizing it hadn’t really dropped yet. But OH MAN, now we’re price gouging?! I passed in the first place because $100 for a binder and a few packs seemed like a lot but oh god, here comes Soviet China with their price spike. I’ll pass on this site. All of her prices look good until you see the shipping, from New York to CA; a 3lb box doesn’t cost $15 to ship. Good luck, mate! #BringInTheBots
By Jonny C.
Third purchase from Krystal and it’s been a wonderful experience. Definitely will continue to order from her again. My only gripe is that prices are going up but I guess that’s due to powers outside of her control. Waiting on my forth order coming soon.
By Jonathan N.
Packaged well
By Mitchel M M.